Food Program Coordinator

The Salvation Army USA Western Territory; San Francisco (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

The Salvation Army USA Western Territory is hiring a Food Coordinator in San Francisco, CA. The role includes responsibilities for food preparation, distribution, and safety oversight of food programs at the Kroc Center. The ideal candidate will have a High School Diploma, a California Food Manager's certification, and excellent customer service skills. This position requires strong organization and leadership abilities to manage food-related programs and initiatives that support community needs. Engagement with diverse guests is essential.

Qualifications

• Must have excellent customer service skills in-person, over the phone, and through digital communication.
• Self-motivated, energetic, and enthusiastic with a proactive mindset.
• Must have a current valid driver's license and pass the MVR check.

Responsibilities

• Manage programs addressing food insecurity and nutrition education.
• Oversee Kroc Center kitchen safety and inventory.
• Drive and distribute food donations.

Skills

Customer service

Food safety protocols

Budget management

Inventory management

Multicultural engagement

Bilingual (Spanish/Arabic/Cantonese/Vietnamese)

Education

High School Diploma or GED

California Food Manager's certification

Job description

Position Purpose

The Food Coordinator is responsible for food preparation, cooking, food distribution, nutritional analysis and quality assurance of food programs & meals. They oversee all Kroc Center activities that involve food. They oversee kitchen use & safety, and food stats for the Community Center.

Responsibilities

• Manage programs that address food insecurity, nutrition education, and cooking.
• Maintain food inventory, manage budget, monthly statistics, and menu creation for Kroc Center programs that involve food.
• Oversee Kroc Center kitchen (all appliances, safety signs, and all cleaning and cooking materials)
• Greet and engage guests ensuring they feel welcomed and have a positive experience.
• Maintain Kroc Center food initiatives that address the needs of the community and guest base.
• Collaborate with food banks and oversee onsite food pantry and storages.
• Provide food preparation and service for Kroc Center Programs, Events and Rentals.
• Drive, pick-up, sort, store, and distribute food donations.
• Maintain cleanliness of facility and conduct all mandatory safety checks (including prepping for weekends)
• Ensure that food events, programs, and activities begin, transition, and end on time.
• Responsible for training team members and volunteers in food safety protocol and kitchen usage.
• Attend meetings as they pertain to food insecurity programs.
• Assist Kroc Center team with accurate and detailed work order and incident reports, as well as policies and procedures.
• Perform other duties as assigned.

Qualifications & Requirements

• High School Diploma or GED equivalency.
• Must have a "California Food Manager's" certification.
• Must have a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR) and driver's test.
• Must have excellent customer service skills in-person, over the phone, and through digital communication.
• Must be able to lead and train team members and volunteers in food service and safety protocols.
• Must be computer literate with proficient typing skills and the ability to use new software programs with basic training.
• Able to perform job functions with a proactive mindset, good organization, attention to detail, fine judgement, speed, accuracy, and poise.
• Self‑motivated, energetic, enthusiastic, and able to maintain a self‑directed schedule.
• Must be comfortable and knowledgeable in engaging with a multi‑cultural guest base.
• Bilingual in Spanish, Arabic, Cantonese/Mandarin, or Vietnamese (preferred).
• Complete Salvation Army assigned training and keep current as needed.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.