Food Prep Lead: Fresh, Customer-First Service

Couche-Tard; Franklin (TN); On-site; USD 30,000 - 42,000; Full time

Job summary

Couche-Tard Store 4703914 in Franklin, TN is seeking a full-time team member to support food merchandising, stocking, pricing and display upkeep. You will ensure accurate deliveries, price updates, and attractive in-store presentations while maintaining cleanliness and safety standards.

You will greet customers, handle routine inquiries, assist with training new staff, and help manage inventory to prevent stockouts. Shift availability includes weekdays and weekends.

Qualifications

• Minimum age of 18 years old.
• High school diploma or equivalent plus 6 months to 1 year of retail store or food service work experience or an equivalent combination of education, training and work experience.
• Knowledge of basic business and customer service principles including planning and organizing

Responsibilities

• Complies with company guidelines for maximizing sales, profitability and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed and priced correctly.
• Completes build-to's for ordering/purchasing merchandise.
• Maintains inventory by checking in delivery, pricing items, stocking merchandise according to schematic.
• Deliveries are validated by verifying invoices; reviewing discrepancies with Store Manager; delivers outdated merchandise to Store Manager to ensure what the store is being charged verifies with what was delivered.
• Prepares displays by assembling, dating and price marking in-store displays.
• Rotate food items, monitoring quality and freshness measures to protect our customers from illness
• Monitor and maintain food preparation area and display cases to attract and retain customers
• Assist training new associates (with an emphasis on excellent customer service) when necessary
• Monitor and organize inventory to prevent being out of stock on an item a customer stopped in to purchase
• Uses and coaches food service staff to use suggestive selling and other techniques to maximize sales.
• Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.

Job description

Couche-Tard Store 4703914 in Franklin, TN is seeking a full-time team member to support food merchandising, stocking, pricing and display upkeep. You will ensure accurate deliveries, price updates, and attractive in-store presentations while maintaining cleanliness and safety standards.

You will greet customers, handle routine inquiries, assist with training new staff, and help manage inventory to prevent stockouts. Shift availability includes weekdays and weekends.