Food Pantry Warehouse Worker - CSBG Program

UMOS, Inc.; Milwaukee (WI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Paid time off

15 paid holidays annually

Health, dental, vision insurance

401(k) and Roth IRA with employer 3%+

Job summary

UMOS, Inc. is seeking a Food Pantry Warehouse Worker Lead to manage food donations, inventory, and distribution across pantry programs in Milwaukee. You will coordinate stock, assist with deliveries, and ensure safe handling of items for diverse communities.

The role requires access to warehouse duties, strong computer skills with Microsoft Office, and preferred bilingual English/Spanish abilities. Training and events support are part of the responsibilities, with a focus on equitable service

Qualifications

• High School Diploma or equivalent.
• Experience in warehouse, food pantry, logistics or distribution preferred.
• Strong customer service skills and ability to work respectfully with diverse populations.
• Proficient using computers and software including Microsoft Office Suite required.
• Bilingual English/Spanish preferred.

Responsibilities

• Receive, unload, sort, and organize food donations and program materials.
• Maintain accurate inventory counts using electronic systems.
• Rotate stock following FIFO procedures.
• Prepare food boxes, distribution bags, and materials for pantry events.
• Assist with deliveries, pickups, and unloading shipments.
• Ensure proper storage of refrigerated, frozen, and shelf-stable items.
• Maintain cleanliness, organization, and safety standards in warehouse and pantry areas.
• Support on-site and off-site food distribution events.
• Assist clients respectfully, ensuring an inclusive and dignified experience.
• Set up and break down distribution stations, tables, signage, and supplies.
• Replenish food items during distribution to ensure smooth service.
• Use computer software systems for communication, task updates, reporting, and program requirements.
• Use Microsoft Office Suite (Excel, Word, Outlook) for inventory logs and reports.
• Enter program data into approved systems (case notes, distribution counts, participant tracking).
• Support preparation of weekly, monthly, and annual inventory or distribution reports.
• Follow safety procedures and food handling guidelines.
• Report hazards or incidents to Warehouse Lead.
• Assist with special projects and trainings.

Skills

Customer service

Computer proficiency

Bilingual English/Spanish

Education

High school diploma

Tools

Microsoft Office Suite

Excel

iPad/iPhone/Laptop

Job description

Description

Earn up to $3,000 in incentive pay during your first year of employment! Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS’ diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.

Benefits

• Paid time off that will increase over your years of service
• 15 paid holidays annually
• A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
• A variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation.

Food Pantry Warehouse Worker Lead Job Compensation

• $16.80 to $20.90 / Per Hour (depending on experience).

Food Pantry Warehouse Worker Job Responsibilities

• Receive, unload, sort, and organize food donations and program materials.
• Maintain accurate inventory counts of all food items and supplies using electronic systems.
• Rotate stock following FIFO (First In, First Out) procedures.
• Prepare food boxes, distribution bags, and materials for pantry events.
• Assist with deliveries, pickups, and unloading shipments.
• Ensure proper storage of refrigerated, frozen, and shelf-stable items.
• Maintain cleanliness, organization, and safety standards throughout the warehouse and pantry areas.
• Support on-site and off-site food distribution events.
• Assist clients respectfully, ensuring an inclusive and dignified experience.
• Set up and break down distribution stations, tables, signage, and supplies.
• Replenish food items during distribution to ensure smooth flow of service.
• Use computer software systems for communication, task updates, reporting, and completing assigned program requirements.
• Use Microsoft Office Suite (Excel, Word, Outlook) for inventory logs, reports, documentation, and email communication.
• Enter program data into approved systems (case notes, distribution counts, participant tracking).
• Support preparation of weekly, monthly, and annual inventory or distribution reports as required.
• Follow all UMOS, State and Federal safety procedures, including food safety, equipment operation, and warehouse protocols.
• Report any hazards, damaged products, or incidents to the Warehouse Lead immediately.
• Ensure compliance with state food handling guidelines and USDA/TEFAP requirements (if applicable).
• Assist with special projects, community events, and seasonal food drives.
• Attend mandatory trainings and meetings.
• Perform other duties as assigned to support program goals.

Food Pantry Warehouse Worker Job Qualifications

• High School Diploma or equivalent.
• Experience in warehouse, food pantry, logistics or distribution preferred.
• Strong customer service skills and ability to work respectfully with diverse populations.
• Proficient using computers and software including Microsoft Office Suite required.
• Bilingual English/Spanish preferred.

Work Environment, Physical, and Sensory Demands

• Employee is frequently required to sit, stand, walk, bend, stoop, kneel, reach with hands and arms.
• The employee must frequently lift and/or move up to 40 pounds and have the ability to lift 50-100 lb. regularly using the two-person lift technique.
• Frequently exposed to fluctuating temperatures (refrigerated setting) generally encountered in a controlled temperature environment and outside setting.
• Noise level in this work is usually semi-moderate.

Tools & Equipment Used

• iPad, iPhone, laptop computers, projectors, copy/scanner machine, computer.
• Be able to scan documents and encrypt documents as necessary.
• Use first aid equipment, fire extinguisher.

Additional Eligibility Requirements

• Must have reliable transportation and ability to attend events or deliveries if necessary.
• Forklift or pallet jack certification preferred (or willing to obtain).

UMOS is an equal opportunity Affi…