Food Court Lead

UNAVAILABLE; West Allis (WI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Associate discount

Weekly pay

Two-week scheduling in advance

Vision insurance

Dental insurance

Parental leave

Job summary

Festival Foods in West Allis is seeking a Food Court Lead to manage daily food court operations and guest service in a fast-paced environment. You will lead a team, ensure quality, and support the Food Court Manager with scheduling and inventory to help meet sales goals.

The role requires strong leadership, excellent communication, and flexibility to work varied shifts, including nights and weekends, while maintaining high standards for guest satisfaction and food quality.

Qualifications

• Experience in food service, fast food, restaurant, or as a line cook, chef, or server preferred.
• Strong leadership skills with the ability to coach and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of safety procedures and kitchen equipment including slicers, fryers, ovens, and mixers.
• Ability to work flexible shifts, including nights, weekends, and holidays.

Responsibilities

• Deliver helpful service by greeting guests, answering questions, and addressing concerns with professionalism.
• Lead by example by working alongside food service associates to ensure smooth daily operations.
• Support success by assisting with scheduling, inventory management, and achieving sales goals.
• Offer assistance to guests finding items and resolving concerns with a friendly approach.
• Deliver quality through high standards of food, accurate pricing, and well-stocked inventory.
• Encourage teamwork by training and mentoring associates and upholding company values.
• Honor commitments with regular attendance and notice for absences.

Skills

Food service experience

Leadership

Communication skills

Problem-solving

Flexibility

Job description

Location : Name

West Allis

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Join Festival Foods as a Food Court Lead!Reports To: Food Court Manager

Love the fast pace of a restaurant, food service, or fast food environment? Ready to take the next step in your culinary career? As a Food Court Lead at Festival Foods, you'll play a key role in creating a welcoming, well-run food court experience. From fresh-brewed coffee to delicious pizza, Asian cuisine, and popcorn, you’ll help ensure our guests enjoy every bite. If you’re passionate about teamwork, guest service, and food quality, this is the role for you!

External Job Description

What You'll Do:

As a Food Court Lead at Festival Foods, you will:

• Deliver Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
• Lead by Example: Work alongside food service associates to ensure smooth daily operations.
• Support Success: Assist the Food Court Manager with scheduling, inventory management, and achieving sales goals.
• Offer Assistance: Help guests find their favorite Caribou coffee, pizza, or popcorn, answer questions, and resolve concerns with a smile.
• Deliver Quality: Ensure high-quality food, accurate pricing, and well-stocked inventory.
• Encourage Teamwork: Train and mentor associates, reinforce company values, and keep energy high in a fast-paced environment.
• Honor Commitments:Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the Team:Other duties as assigned

Physical Demands and Work Environment:

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Stand in place for a long period of time, bend, stoop, and kneel regularly
• Full range of upper body motion
• Lifting up to 50 pounds on a frequent basis

What You Bring:

To succeed in the Food Court Lead role, you should have:

• Experience in food service, fast food, restaurant, or as a line cook, chef, or server preferred.
• Strong leadership skills with the ability to coach and inspire a team.
• Excellent communication and problem-solving abilities.
• Knowledge of safety procedures and kitchen equipment, including slicers, fryers, ovens, and mixers.
• Ability to work flexible shifts, including nights, weekends, and holidays.

Why Join Us?

At Festival Foods, we believe food should be fresh, service should be friendly, and teamwork should make the job fun. If you’re looking for a leadership role that combines guest service, food preparation, and team development,

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.

Location : Address

11111 W Greenfield Ave

Location : City

West Allis

Location : State/Province

WI

Location : Postal Code

53214