Food Captain

Couche-Tard; Seattle (WA); On-site; USD 33,000 - 35,000; Full time

Job summary

Circle K in Seattle seeks a foodservice-focused professional to manage product execution, training and customer service across in-store operations.

You will lead and coach team members, ensure food safety, maintain planograms, and drive results through effective sampling, inventory management and training initiatives.

Qualifications

• High school diploma or equivalent retail training experience.
• Education/instructional or equivalent retail training experience.
• Leading or supervisory experience desired.
• Food safety certification (ServSafe or NRFSP) preferred.

Responsibilities

• Food Category expert in store.
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on food execution, production, replenishment, ordering, organization, sanitization and customer service.
• Be the go-to person in store for employees with questions connected to food products and services.
• Plan and execute food sampling for employees and customers.
• Lead in-store training on new Foodservice programs; train-the-trainer approach.
• Follow up with refresher training activities as needed.
• Ensure foodservice areas are stocked and rotated using FIFO.
• Display food items using current Planogram from Business Unit.
• Order or assist in ordering food products to lower stockouts and shrink.
• Monitor shrink while improving sales to maximize foodservice profit.
• Collaborate with BUQAS training personnel to deliver programs.
• Food safety practices and procedures.
• Conduct needs analysis and provide recommended actions from BUQAS visits.
• Operate within budgeted expectations.

Education

High school diploma

Retail training experience

Supervisory experience

Food safety certification

Tools

ServSafe/ NRFSP Certification

Job description

Shift Availability

Flexible (Days, Evenings, Overnights + Weekends)

Time Type

Full time

ACCOUNTABILITIES

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

EDUCATION

• High school diploma or equivalate
• Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired

EXPERIENCE

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

Hiring Range

$24.01 to $25.26

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.