Food Captain

Circle K; International Falls (MN); On-site; USD 21,000 - 25,000; Full time

Job summary

Circle K in International Falls, MN seeks a full-time Food Service Trainer to lead in-store training for food production, rotation, and customer service. You will coach associates, ensure FIFO, and execute foodservice programs per corporate standards.

Requirements include a High School diploma, 2+ years in FMCG/foodservice, ServSafe or NRFSP certifications, and strong English communication; French is a plus. Equal opportunity employer and training opportunities offered.

Qualifications

• Two years minimum in FMCG retail or foodservice.
• Experience in training, leadership and team building.
• Food Manager Certification such as ServSafe or NRFSP.
• Strong English communication; French a plus in Quebec.
• Customer service oriented and able to meet deadlines.

Responsibilities

• Serve as in-store Food Category expert and ensure food execution to maximize sales and minimize waste.
• Train and coach store associates on food production, replenishment, ordering, organization, and sanitation.
• Act as main in-store resource for food product questions and services.
• Plan and execute in-store food sampling for employees and customers.
• Lead training on new Foodservice programs and refresh as needed.
• Ensure FIFO rotation and correct food display per Planogram.
• Monitor shrink and drive sales to maximize foodservice profitability.
• Collaborate with BUQAS trainers to deliver foodservice training programs.

Skills

Training & coaching

Leadership

Team building

Communication

Customer service

Education

High school diploma

Retail training experience

Supervisory experience

Job description

Store 2746509: 1501 2nd Ave. W., International Falls, Minnesota 56649

Shift Availability

Days (Weekdays + Weekend Availability Required)

Time Type

Full time

Accountabilities

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste.
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
• Follow up with and conduct refresher training activities for store employees as needed
• Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales, to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

EDUCATION

• High school diploma or equivalate
• Education/instructional, or equivalent retail training experience
• Leading or supervisory experience desired

Experience

• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification, Approved certifications include ServSafe and NRFSP
• Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

Hiring Range: $15.00 to $18.00

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.