Food & Beverage Supervisor

Hei Hotels Inc.; Santa Rosa (CA); On-site; USD 71,635,000 - 77,366,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with matching

Hotel room discounts

Job summary

HEI Hotels and Resorts is seeking a Food & Beverage Supervisor to assist the manager across banquet, restaurant, and room service operations on-site in Santa Rosa, CA. The role emphasizes guest service, staff supervision, and adherence to standards while meeting financial goals.

The position requires a high school diploma or equivalent, prior hotel supervisory experience, and proficiency with POS systems. Lifting up to 50 pounds and physical activity are expected.

Qualifications

• High School Diploma or equivalent required.
• Hotel experience preferred.
• Previous supervisory experience preferred.
• Ability to use point of sale.
• Ability to lift up to 50 pounds with or without accommodation.

Responsibilities

• Assist Food and Beverage Manager in day-to-day operations.
• Supervise service of guests and monitor sidework duties.
• Maintain bank to HEI Hotels and Resorts standards.
• Coordinate communication between shifts and staff.
• Comply with liquor regulations and safety procedures.

Skills

Supervisory experience

POS system

Communication skills

Hospitality mindset

Tools

Point of Sale (POS)

Job description

## Food & Beverage SupervisorApply: On-Site: Hyatt Regency Sonoma - Santa Rosa, CA: Full time: Posted Today: JR119479**About Us**Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $25.00 - $27.00 Hourly### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Assist the Food and Beverage Manager in the day-to-day operations of the Banquet, Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.### **Essential Duties and Responsibilities*** Monitor servers and busperson adherence to all service standards.* Supervise service of guests, being watchful of signals from guests in need of service.* Assist manager to establish and monitor sidework duty completion.* Maintain bank to HEI Hotels and Resorts standards.* Read daily communication sheets from previous shift and prepare one for the following shift. •Check floor plan for appropriate coverage.* Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.* Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.* Communicate daily with restaurant manager with regard to special events, house counts, etc.* Assist manager in conducting menu classes and taste panels.* Communicate both verbally and in writing to provide clear direction to staff.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** High School Diploma or equivalent required.* Hotel experience preferred.* Previous supervisory experience preferred.* Ability to use point of sale.* Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.* Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.* Ability to work effectively under time constraints and deadlines.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.