Food & Beverage Supervisor

Elior North America; Rosemount (MN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Weekly Pay

Flexible Schedules

Medical (FT Employees)

Dental

Vision

401k

Sick Time

Holiday Pay (9 paid holidays)

Tuition Reimbursement (FT Employees)

Paid Time Off

Employee Shift Meal

Growth Opportunities

Job summary

Como Zoo’s Lancer Hospitality team is seeking a Food & Beverage Supervisor to oversee production and service of meals on site at Como Amusements. This role leads hourly staff, ensures safety and service standards, and maintains guest satisfaction.

You will monitor operations across locations, coach team members, and manage cash handling with a focus on exceptional guest experiences while upholding food safety regulations.

Qualifications

• Experience supervising multiple employees.
• Strong communication, interpersonal, and organizational skills.
• Excellent attention to detail and service knowledge.

Responsibilities

• Open, monitor, and close food service locations according to procedures.
• Ensure operations are prepared and staffed appropriately.
• Adjust labor deployment based on business levels.
• Maintain cleanliness, organization, and presentation standards.
• Ensure equipment is functioning and report maintenance needs.

Skills

Supervising multiple employees

Communication skills

Organizational skills

Attention to detail

Education

Advanced degree in culinary arts or related field

Food Handlers' certification

Job description

Food & Beverage Supervisor

Job Reference Number: 44377

Employment Type: Full-Time , Onsite

Segment: Dining & Events

Brand: Lancer-Hospitality

Location: Como Amusements

The Role at a glance:

We are looking to add an experienced, motivated Food & Beverage Supervisor to our Lancer Hospitality team at the Como Zoo! As a Food & Beverage Supervisor, you will have the opportunity to directly oversee the production and service of meals.

Lancer Hospitality offers flexible schedules, weekly pay, an employee shift meal, growth opportunities & more!

Core Responsibilities:

Operational Leadership

• Open, monitor, and close food service locations according to established procedures.
• Ensure all food and beverage operations are prepared and staffed appropriately.
• Monitor business levels and adjust labor deployment as needed.
• Maintain cleanliness, organization, and presentation standards throughout all locations.
• Ensure all equipment is functioning properly and report maintenance needs immediately.

Guest Service

• Provide professional, friendly, and timely guest service.
• Resolve guest concerns and complaints promptly.
• Empower team members to create positive guest experiences.
• Maintain a visible presence during peak business periods.

Team Leadership

• Direct and support hourly team members throughout each shift.
• Delegate tasks effectively and follow up on completion.
• Provide coaching, training, and performance feedback.
• Monitor employee productivity and adherence to company policies.
• Address attendance, performance, and conduct concerns promptly.

Food Safety & Sanitation

• Ensure compliance with all food safety regulations and company standards.
• Monitor food holding temperatures and document required logs.
• Verify proper handwashing and hygiene practices.
• Ensure proper food storage, rotation, and labeling procedures.
• Correct any food safety violations immediately.

Cash Handling & Financial Accountability

• Ensure accurate cash handling procedures are followed.
• Monitor register activity and investigate discrepancies.
• Complete deposits, drops, and till counts accurately.
• Verify all sales transactions are processed properly.
• Document shortages, overages, and unusual transactions.

What we're looking for:

Must-haves:

• Experience supervising multiple employees.
• Strong communication, interpersonal, and organizational skills.
• Excellent attention to detail and service knowledge.

Nice-to-haves:

• An advanced degree in culinary arts or a related field.
• Food Handlers' certification.

Compensation Range

$18 - $24 per hour

Our Benefits:

• Weekly Pay
• Flexible Schedules
• Medical (FT Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off
• Employee Shift Meal
• Growth Opportunities#indeedelior

About Lancer:

Lancer Hospitality has over 30 years of experience supporting a diverse clientele in a variety of settings with their foodservice needs. Our management experience has allowed us to develop strong, long-lasting, and personal relationships with clients and to build a scope of service that can make a real difference in businesses and communities.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer:

This job description can be revised by management as needed.