Food & Beverage Supervisor

Harwood Hospitality Group; Dallas (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

Harwood Hospitality Group is seeking a Food and Beverage Supervisor for Hôtel Swexan in Dallas, Texas. The ideal candidate will have 1-3 years of experience in the restaurant industry, demonstrate strong food and beverage knowledge, and possess impeccable guest communication skills.

This role involves assisting the management team with daily operations, ensuring quality service, and training staff. Flexibility in scheduling and operational demands is necessary. Join us in creating exceptional experiences for our guests!

Qualifications

• 1-3 years of experience in the restaurant industry.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• TABC & Food Handlers Certifications required.

Responsibilities

• Assist management team with daily operations organization.
• Ensure proper scheduling of team members.
• Participate in staff meetings as required.
• Provide positive and courteous service.
• Be hands-on during peak hours to assist with guest service.

Skills

Strong knowledge of food & beverage

Impeccable guest communication skills

Ability to multitask

Proficient computer skills

Education

High school diploma or equivalent

Tools

MICROS

Job description

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan.

The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.

Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.

Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.

Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

Job Description:

The Food and Beverage Supervisor maintains a thorough knowledge of all venues, products, and services to support management in each concept within the Hotel Swexan. This individual will keep management informed by reviewing and analyzing special reports, summarizing information, identifying trends, etc. The Food and Beverage Supervisor will report to the General Manager of Outlets.

Responsibilities:

• Assist management team with the organization of daily operations.
• Assist with maintaining accurate system office systems and records.
• Participate in staff meetings as required.
• Work with management team to ensure proper scheduling of team members.
• Assist with system management and administration.
• Supports various outlets with the planning and implementation of new training materials.
• Responds to written or phone inquiries and determines proper routing for action.
• Meets and exceeds guest expectations by ensuring the team provides positive and courteous service and teamwork.
• Ensures that all special requests are handled in an efficient and timely manner.
• Is visible, hands on, and ensures a strong personal presence in FOH (mainly during peak hours) and BOH areas. Whenever needed, takes an active part in guest’s service duties (welcoming guests, escorting guests to tables, taking guest’s orders, clearing tables, etc.)
• Other duties as assigned.

Required Education & Experience:

• 1-3 years of experience in restaurant industry
• Strong knowledge of food & beverage
• Impeccable and flexible guest communication skills
• Ability to multitask and function independently and in a team atmosphere.
• A high school diploma or equivalent Knowledge, Skills, and Abilities
• Positive and Progressive thinking, problem solving and promoting.
• Speak with others using clear and professional language.
• Ability to handle operational demands with a high degree of professionalism, operating often with time sensitive deadlines.
• Proficient computer skills and knowledge
• Ability to work a flexible schedule including nights, weekends, and holidays
• Knowledge of MICROS preferred
• TABC & Food Handlers Certifications required

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.