Food & Beverage Outlets Supervisor | Thompson Hotel

Hyatt Hotels Corporation; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health and welfare plans

401(k) plan

Paid time off including vacation/holyd

Job summary

Hyatt is seeking a Restaurant Supervisor to lead the Food & Beverage team at Thompson Austin, ensuring smooth shifts and exceptional guest service. You will liaison between culinary and restaurant operations and support senior leadership with training, scheduling and interviewing.

You will train and develop staff, oversee compliance with brand standards, and ensure safety, sanitation, and liquor laws are followed, contributing to overall outlet performance.

Qualifications

• Desire to meet and exceed guest expectations in a fast-paced environment.
• Strong verbal communication abilities to interact with guests and team members.
• Must have the stamina to lift moderate weights as needed.
• Serve alcohol responsibly and promptly report any concerns to management.
• Strong understanding of food, wine, spirits and beer.

Responsibilities

• Lead and support the Food & Beverage team during shifts, ensuring smooth operations and guest service.
• Delegate tasks effectively and provide hands-on assistance as needed.
• Oversee the restaurant and bar, ensuring compliance with brand standards.
• Assist in training and developing team members.
• Ensure adherence to hotel security, fire regulations, and health & safety laws.
• Maintain compliance with state food handling and liquor laws.
• Conduct daily inspections to ensure cleanliness and sanitation of outlets.
• Maintain knowledge of menus, specials, and offerings.
• Assist in planning and executing special events and private functions.
• Perform additional duties as assigned by management.

Skills

Guest service

Leadership

Communication

Supervisory experience

Job description

Summary

The Role

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing. Restaurant Supervisors must demonstrate fundamental food and beverage knowledge and serve as the liaison between culinary and restaurant operations. This position plays a significant role in the overall outlet performance, which includes product quality and service standards.

Some of the responsibilities include:

• Lead and support the Food & Beverage team during shifts, ensuring smooth operations and exceptional guest service.
• Delegate tasks effectively and provide hands‑on assistance as needed.
• Oversee the restaurant and bar, ensuring compliance with brand standards.
• Assist in training and developing team members.
• Ensure adherence to hotel security, fire regulations, and health & safety laws.
• Maintain compliance with state food handling and liquor laws.
• Conduct daily inspections to ensure cleanliness and sanitation of outlets.
• Maintain thorough knowledge of menus, specials, and offerings.
• Assist in planning and executing special events and private functions.
• Perform additional duties as assigned by management.

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, Arriba Abajo, a 13,000 sq ft. indoor and outdoor oasis as well as the 5 th Street Diner + Royale Room, a street‑side concept serving daily fare for locals, residents, and guests alike. This mixed‑use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the "T" Box.

The Benefits & Perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more!

Qualifications

• A genuine desire to meet and exceed guest expectations in a fast‑paced environment.
• Strong verbal communication abilities to effectively interact with guests and team members.
• Must have the stamina to lift moderate amounts of weight as needed.
• Serve alcohol responsibly and promptly report any concerns to management.
• Strong understanding of food, wine, spirits, and beer.
• Previous supervisory experience is preferred.
• Must have a flexible schedule - willing an able to work weekends, holidays, and varying shifts as required.
• High energy, an entrepreneurial mindset, motivational leadership skills, and a dedication to delivering exceptional customer service.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.