Food & Beverage Manager

Wawa, Inc; Town of Florida (NY); On-site; USD 67,051,000 - 90,404,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) + matching

Education Assistance Program

Paid time off

Paid parental leave

ESOP

Job summary

Wawa, Inc is seeking a Food & Beverage Manager to oversee all in-store food and beverage operations, partnering with the GM and AGM to ensure a fresh, efficient, and customer-focused experience daily.

You will own programs from fresh to grab-and-go, drive sales with quality execution, and lead training, scheduling, and team development to elevate service and store performance.

Qualifications

• High School Diploma or GED.
• Flexible availability to work varied shifts incl weekends/holidays.
• Leadership experience in food service or retail is a plus.
• Excellent communication, organization and customer service skills.
• Ability to multitask, make decisions and drive change in a fast-paced environment.
• Problem solving to drive results and streamline operations.

Responsibilities

• Take ownership of food and beverage programs—fresh food, grab-and-go, beverages, catering.
• Drive food service sales and hit performance goals with focus on quality and consistency.
• Monitor trends and create action plans to optimize results.
• Become in-store expert on food programs, promotions and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency.
• Support hiring, scheduling, training, and team development.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Education

High School Diploma or GED

Job description

As our Food & Beverage Manager (FBM), you’ll oversee all food and beverage operations, ensuring everything runs efficiently and consistently. You’ll work alongside the General Manager and Assistant General Manager to oversee daily operations, with a primary focus on delivering a fresh, efficient, and customer-focused experience—every single day.

What You’ll Do

• Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency.
• Monitor trends and work with peers to create action plans to optimize results.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development.
• Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Benefits

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s).

• medical
• dental
• vision and mental health benefits
• ESOP (Employee Stock Ownership Plan)
• 401(k) + matching
• Education Assistance Program
• store discounts
• paid time off
• paid parental leave
• access to additional benefit and wellness programs

• Employee Stock Ownership Plan (ESOP)
• Tuition Reimbursement
• 401(k) Plan
• Medical/Dental/Prescription Coverage
• Flexible Spending Accounts (Health Care & Dependent Care)
• Employee Assistance & Wellness Programs
• Employee Credit Union
• Paid Time Off
• Employee Resource Groups (eligibility requirements may apply)

Qualifications

• High School Diploma or GED equivalent
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
• Strong leadership experience, ideally in food service or retail environments is a plus
• Excellent communication, organization, and customer service skills
• Ability to multitask, make decisions, and drive change in a fast-paced environment
• Skilled in problem solving to drive results, boost sales, and streamline operations

Salary and Incentives

The hourly range for this position is $23.40 - $31.55 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.

Equal Opportunity Employer Statement

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Accommodations

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

For Technical Issues regarding your application please email: [e-mail].

Here at Wawa, the sky's the limit. Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida, Alabama, North Carolina and Washington D.C. Today, Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. We're making every day a little more fulfilling- one smile, hoagie, and experience at a time. We know that it's our Associates who put the "wow" in working at Wawa, so we're invested in giving them the encouragement they need to take flight. By providing flexibility and support, at work and beyond, we create an environment where everyone can thrive. We believe that with the right ingredients to grow and build a career and a little wind beneath the wings our Associates can reach new heights. Guided by our commitment to community, Wawa Associates take pride in putting people first, making days brighter and bringing joy to our friends and neighbors. With opportunities such as volunteering, charitable giving, and events, we’re able to extend care beyond the workplace, building stronger neighborhoods and long-lasting relationships.