Food & Beverage Manager

Hei Hotels Inc.; The Woodlands (TX); Sur place; USD 54 000 - 66 000; Plein temps

Avantages offerts par ce poste

Medical and Dental insurance

Vision insurance

Vacation, Sick and Holiday programs

Pet insurance

Life insurance

Disability plans

401(k) with matching

Hotel room discounts

Résumé du poste

HEI Hotels and Resorts in The Woodlands, TX, seeks an experienced leader to plan and manage overall food and beverage operations, including outlets, room service, and banquets, to meet customer expectations, comply with policies, and achieve financial goals.

You will direct daily restaurant and bar operations, supervise staff, implement programs, monitor budgets, and respond to trends to maximize guest satisfaction and revenue.

Qualifications

• Two years of post-high school education or equivalent.
• Minimum two years of full-time work in a related role.
• Hotel experience is preferred.
• Knowledge of restaurant/hotel practices, policies, and procedures.
• Ability to supervise, manage and communicate effectively.
• Strong leadership and organizational skills.
• Ability to set priorities, plan, organize and delegate tasks.
• Excellent written and verbal communication.

Responsabilités

• Direct the day-to-day restaurant and room service operations including breakfast, lunch and dinner.
• Oversee bar operations and manage human resources across outlets.
• Implement company programs and ensure compliance with SOPs and safety regulations.
• Forecast and monitor budgets to maximize revenue and control costs.
• Address customer feedback to improve service and drive sales.
• Develop promotions and presentations to attract more guests.
• Ensure sanitation and maintenance of outlets and equipment.
• Maintain attendance and be regularly available for shifts.
• Perform other duties as assigned.

Connaissances

Leadership

Supervision

Communication

Time management

Analytical thinking

Planning

Delegation

Written communication

Verbal communication

Formation

Post-high school education

Description du poste

About Us

Embassy Suites The Woodlands at Hughes Landing is just a quick drive to The Woodlands Waterway and all the district has to offer. Situated right on Lake Woodlands, this hotel is the perfect destination for a family getaway. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $60,000.00 - $60,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Plan and manage the Overall food and beverage operations this entails outlets and Banquets and events as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities

• Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods. Direct the day-to-day operations of the bar operations.
• Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
• Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
• Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
• Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
• Create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.
• Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Minimum two years of post-high school education.
• Two+ years of full employment in a related position.
• Hotel experience preferred.
• Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. *Supervision, management, and communication skills are required.
• Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, and delegate.
• Written communication skills to be concise, well organized, complete, and clear.
• Ability to work effectively under time constraints and deadlines.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
• Vision insurance programs through EyeMed
• Vacation, Sick and Holiday programs
• Pet insurance through the ASPCA
• Supplemental, Spousal and Child Life insurance
• Short and Long-Term Disability plans
• 401(k) Savings Plan with matching funds
• Discounts through our 'YouDecide' and Hotel Room Discount programs

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.