Food & Beverage Manager

Wawa, Inc.; Millersville (MD); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee Stock Ownership Plan (ESOP)

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Wellness programs

Job summary

Wawa, Inc. seeks a Food & Beverage Manager to lead in-store operations, ensuring fresh food quality, fast service, and a customer-first experience. You will collaborate with the GM and AGM to optimize daily performance and team development.

The role emphasizes training, scheduling, and inventory control while maintaining safety standards and delivering consistent results.

Qualifications

• High School Diploma or GED required.
• Flexibility to work varied shifts, including weekends and holidays.
• Strong leadership, communication, and customer service skills.

Responsibilities

• Take ownership of food and beverage programs including fresh food and catering.
• Drive sales with a focus on quality, training peers to raise standards.
• Become store expert on food programs, promotions, and marketing.
• Lead Customer Service Associates through training and development.
• Assist with hiring, scheduling, and team development to build performance.
• Maintain clean, safe food service area meeting health standards.
• Oversee inventory, ordering, and equipment upkeep for smooth ops.

Skills

Leadership experience

Communication

Customer service

Organizational skills

Problem solving

Multitask

Flexible availability

Education

High School Diploma or GED

Job description

Soar with us at Wawa.We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go.

Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.As our

Soar with us at Wawa.We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go.

As our Food & Beverage Manager (FBM), you'll oversee all food and beverage operations, ensuring everything runs efficiently and consistently. You'll work alongside the General Manager and Assistant General Manager to oversee daily operations, with a primary focus on delivering a fresh, efficient, and customer-focused experience - every single day.

What You’ll Do

• Take ownership of our food and beverage programs—fresh food, grab-and-go meals, beverages, catering, and more.
• Drive food service sales and hit performance goals with a focus on quality and consistency. Monitor trends and work with peers to create action plans to optimize results.
• Become the in-store expert on food programs, promotions, and marketing initiatives.
• Own and deliver training for Customer Service Associates to build proficiency and motivate them to provide outstanding customer service.
• Support hiring, scheduling, training, and team development. Recognize great performance and help Associates grow.
• Maintain a clean, safe, and inviting food service area that meets all health and safety standards.
• Oversee inventory, ordering, and equipment upkeep to support smooth and efficient operations.

Benefits

• We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.
• Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications

• High School Diploma or GED equivalent
• Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
• Strong leadership experience, ideally in food service or retail environments is a plus
• Excellent communication, organization, and customer service skills.
• Ability to multitask, make decisions, and drive change in a fast-paced environment.
• Skilled in problem solving to drive results, boost sales, and streamline operations.

The hourly range for this position is $23.40 - $31.55 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [e-mail].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.