Food & Beverage Coordinator

Accor; Chicago (IL); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental and Vision Insurance,

401K

Complimentary shift meal

Employee benefit card for discounts

Learning programs through our Academie

Career growth opportunities

CSR involvement

Job summary

Fairmont Chicago, Millennium Park is seeking an Administrative Assistant to support its Food & Beverage leadership and events teams. You will provide professional, friendly service and manage a range of admin tasks critical to daily operations.

Key duties include coordinating with the F&B Directors, preparing records, maintaining training materials, and liaising with Sales, Catering and Talent & Culture. The role requires sharp communication and discretion in a luxury hotel setting.

Qualifications

• Administrative experience is required.
• Must possess strong verbal and written skills.
• Ability to prioritize work in a fast-paced environment with multiple interests.
• Heightened attention to detail and ability to work well under pressure.
• Ability to handle complex and confidential information with discretion.
• Competency using a variety of computer software.

Responsibilities

• Consistently offers professional, engaging and friendly service.
• Coordinate and provide administrative support to the Food & Beverage Director, Venues Director, and Events Director.
• Serve as a principal source of information for the Food & Beverage team.
• Perform a variety of non-routine duties in the coordination, administration, and implementation of F&B projects, events, and processes.
• Prepare and maintain your department's record.
• Maintain and distribute all training materials for food and beverage new hires.
• Organize and implement administrative systems & procedures, and perform necessary support duties.
• Work closely and liaison with other key departments including Sales, Catering, Executive Office and Talent & Culture.
• Follow department policies, procedures, and service standards.
• Follow all safety policies.

Skills

Verbal and written communication

Multitasking

Attention to detail

Discretion with confidential info

Team player

Computer software proficiency

Tools

Property management system

Job description

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Chicago, Millennium Park

Since 1987, Fairmont Chicago, Millennium Park has been a beacon of luxury hospitality in the heart of the Windy City, consistently creating unforgettable experiences for our guests.

Our hotel boasts 686 spacious guestrooms and suites, including 83 newly renovated Fairmont Gold accommodations, complete with an exclusive lounge. Beyond our guestrooms, we feature over 60,000 square feet of versatile meeting and event space. Here, our incredible events, banquets, culinary teams orchestrate everything from major conferences and corporate events to elegant galas and milestone celebrations. Our culinary outlets are equally impressive, highlighted by our signature restaurant, Toro by Chef Richard Sandoval, which offers vibrant Latin cuisine, complemented by our classic day-to-night Lobby Bar.

Our Mission and Values:

At Fairmont Chicago, Millennium Park, our mission is to create unparalleled luxury experiences, perfectly balancing the serenity of Chicago's iconic parks with the city's vibrant pulse. We believe in the power of connection - between people, place, and purpose. Our core values of authenticity, inclusivity, integrity, and respectguide us daily, fostering a welcoming environment where every team member and guest feels seen, valued, and inspired.

We connect our guests to the true spirit of Chicago through genuine care, thoughtful hospitality, and refined comfort, providing an elevated escape. This commitment extends to our employees, as we are dedicated to building rewarding careers and fostering professional growth within our community.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Food & Beverage team's commitment to safe, efficient operations and exceptional cuisine. You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.

What is in it for you:

• Paid time off
• Medical, Dental and Vision Insurance, 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Consistently offers professional, engaging and friendly service
• Coordinate and provide administrative support to the Food & Beverage Director, Venues Director, and Events Director
• Serve as a principal source of information for the Food & Beverage team
• Perform a variety of non-routine duties in the coordination, administration, and implementation of F&B projects, events, and processes
• Prepare and maintain your department's record
• Maintain and distribute all training materials for food and beverage new hires
• Organize and implement administrative systems & procedures, and perform necessary support duties
• Work closely and liaison with other key departments including Sales, Catering, Executive Office and Talent & Culture
• Follow department policies, procedures, and service standards
• Follow all safety policies

Qualifications

Your experience and skills include:

• Administrative experience is required
• Previous property management system experience an asset
• Must possess strong verbal and written skills
• Ability to prioritize work in an environment with multiple interests
• Heightened attention to detail and ability to work well under pressure
• Ability to handle complex and confidential information with discretion
• Competency using a variety of computer software
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Excellent interpersonal and communication skills

Additional Information

Compensation:Subject to experience and qualifications, salary range $25.00 to $27.00 per hour.

Visa Requirements:Successful candidates must be legally eligible to work in the United States.

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

• Respect:We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence:We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Belonging:We celebrate our differences. We support each other and we always stand together.
• Empowerment:We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity:We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines.