Food & Beverage Cashier

Winnavegas Casino Resort; Sloan Township (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Health insurance

Transportation assistance

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Winnavegas Casino Resort is seeking a friendly Food & Beverage team member to perform cash handling, take guest orders, stock items, and maintain a clean dining area. You will work across all food service venues with a focus on guest satisfaction.

The role requires excellent communication, basic computer skills, and the ability to obtain a gaming license. Prior TIPS certification is preferred; bi-cultural experience and Native American preference noted.

Qualifications

• High School diploma or GED required.
• Comprehensive computer skills.
• Must obtain TIPS certification and re-certify as necessary.
• Six months to one-year related experience or training.
• Excellent communication and presentation skills.
• Good organizational and clerical skills required.
• Must be able to obtain gaming license.
• Bi-cultural experience preferred.
• Native American preference.

Responsibilities

• Greet guests upon arrival and take care of customer orders.
• Fill bakery items, candy, beverages, cups, napkins, chips, coffee, etc.
• Maintain a clean, tidy dining area and sweep/mop at shift end.
• Maintain a cheerful and courteous attitude at all times.
• Wear proper uniform and presentable appearance.
• Follow all sanitation procedures and operate POS system.
• Assist servers and communicate special guest requests.

Skills

Customer service

Cash handling

POS system

Attention to detail

Education

High School diploma or GED

TIPS certification

Tools

POS system

Comprehensive computer skills

Job description

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Help or transport service
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job Summary

Performs cash handling duties, helps guests by taking food orders with an emphasis on guest service in all food service venues. Has a pleasant, friendly attitude towards guests and co-workers at all times.

Job Duties

• 1. Immediately greet guests upon arrival, and takes care of customer orders.
• 2. Fills bakery items, candy, pop, juice, cups, napkins, chips, candy, coffee, etc.
• 3. Maintains a very clean area, including sweeping and mopping station at the end of shift. Takes empty boxes to dumpster.
• 4. Must have a cheerful and courteous attitude at all times.
• 5. Must be neat in appearance, respectful and pleasant.
• 6. Wears proper uniform while on duty.
• 7. Follows all sanitation procedures.
• 8. Cleans coffee machine daily.
• 9. Follows security procedures getting and checking out tills.
• 10. Puts groceries away, rotating stock as you go.
• 11. Stocks food items on line.
• 12. Fills out opening/closing check lists, and pre-chart papers during shift.
• 13. To have knowledge of all Casino and/or restaurant locations.
• 14. To accurately compute all guest check totals and proved correct change.
• 15. To accurately complete cash handling functions.
• 16. To have working knowledge of the Point of Sales system.
• 17. Must attend all meetings and/or training as directed by management.
• 18. To perform other duties as assigned.
• 19. To work as a team player with all other co-workers.
• 20. Informs management of maintenance problems and guest complaints.
• 21. Will let servers know when they are seated and to communicate any special request or needs of their guests, i.e. special occasions when working in the dining room.
• 22. Maintain seating chart with knowledge of all table numbers and the server who is working each station when working in the dining room.
• 23. Manage dining room to see that all tables, chairs and carpets are properly maintained throughout the shift when working in the dining room.
• 24. Seat guests in an organized, rotational manner when working in the dining room.
• 25. Thorough knowledge of menu items, buffet, entire establishment, tables, sections, service staff, daily specials and promotions.
• 26. Keep menus clean and stocked.

Education / Experience Requirements

1. High School diploma or GED required.
2. Comprehensive computer skills.
3. Must obtain TIPS certification and re-certify as necessary
4. Six months to one-year related experience or training.
5. Must have excellent communication and presentation skills.
6. Good organizational and clerical skills required.
7. Must be able to obtain gaming license.
8. Bi-cultural experience preferred.
9. Native American preference.

Condition of Employment

1. Must have a telephone.
2. Must be able to lift 25 lbs routinely.
3. Must be able to stand and walk for long periods of time.
4. Must be able to push a cart weighing 50 lbs. occasionally.
5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.