Food & Beverage Cashier

Winnavegas Casino Resort; Sloan Township (IA); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Health insurance

Transportation assistance

Paid time off

Training & development

Vision insurance

Wellness resources

Zusammenfassung

Winnavegas Casino Resort in Sloan Township, IA is seeking a friendly food service associate to handle cash, take guest orders, and support dining operations. A professional demeanor, accuracy in cash handling, and attention to safety are essential to delivering great service.

You will greet guests, prepare items, maintain a clean area, assist servers with seating and special requests, follow sanitation procedures, manage till accuracy, and work as a team to ensure a memorable dining experience,

Qualifikationen

• High School diploma or GED required.
• Six months to one-year related experience or training.
• Must obtain TIPS certification and re-certify as necessary.
• Excellent communication and presentation skills.
• Bi-cultural experience preferred.
• Must be able to obtain gaming license.

Aufgaben

• Greet guests and take food orders with emphasis on guest service.
• Handle cash and operate POS system accurately.
• Maintain cleanliness and organization of dining areas.
• Provide excellent guest interactions and teamwork.
• Follow sanitation procedures and safety standards.
• Assist servers with seating and special requests.
• Communicate guest needs and special occasions to servers.
• Ensure proper rotation and seating arrangements in dining areas.

Kenntnisse

Guest service

Communication skills

Computer skills

Teamwork

Bi-cultural experience

Ausbildung

High School diploma or GED

Experience or training

TIPS certification

Tools

Point of Sale (POS) system

Cash handling systems

Jobbeschreibung

Benefits:

• 401(k)


• 401(k) matching


• Company parties


• Dental insurance


• Employee discounts


• Health insurance


• Help or transport service


• Paid time off


• Training & development


• Vision insurance


• Wellness resources

JOB SUMMARY:

Performs cash handling duties, helps guests by taking food orders with an emphasis on guest service in all food service venues. Has a pleasant, friendly attitude towards guests and co-workers at all times.

JOB DUTIES:

1. Immediately greet guests upon arrival, and takes care of customer orders.


2. Fills bakery items, candy, pop, juice, cups, napkins, chips, candy, coffee, etc.


3. Maintains a very clean area, including sweeping and mopping station at the end of shift. Takes empty boxes to dumpster.


4. Must have a cheerful and courteous attitude at all times.


5. Must be neat in appearance, respectful and pleasant.


6. Wears proper uniform while on duty.


7. Follows all sanitation procedures.


8. Cleans coffee machine daily.


9. Follows security procedures getting and checking out tills.


10. Puts groceries away, rotating stock as you go.


11. Stocks food items on line.


12. Fills out opening/closing check lists, and pre-chart papers during shift.


13. To have knowledge of all Casino and/or restaurant locations.


14. To accurately compute all guest check totals and proved correct change.


15. To accurately complete cash handling functions.


16. To have working knowledge of the Point of Sales system.


17. Must attend all meetings and/or training as directed by management.


18. To perform other duties as assigned.


19. To work as a team player with all other co-workers.


20. Informs management of maintenance problems and guest complaints.


21. Will let servers know when they are seated and to communicate any special request or needs of their guests, i.e. special occasions when working in the dining room.


22. Maintain seating chart with knowledge of all table numbers and the server who is working each station when working in the dining room.


23. Manage dining room to see that all tables, chairs and carpets are properly maintained throughout the shift when working in the dining room.


24. Seat guests in an organized, rotational manner when working in the dining room.


25. Thorough knowledge of menu items, buffet, entire establishment, tables, sections, service staff, daily specials and promotions.


26. Keep menus clean and stocked.

EDUCATION/EXPERIENCE REQUIREMENTS:

1. High School diploma or GED required.


2. Comprehensive computer skills.


3. Must obtain TIPS certification and re-certify as necessary


4. Six months to one-year related experience or training.


5. Must have excellent communication and presentation skills.


6. Good organizational and clerical skills required.


7. Must be able to obtain gaming license.


8. Bi-cultural experience preferred.


9. Native American preference.

CONDITION OF EMPLOYMENT

1. Must have a telephone.


2. Must be able to lift 25 lbs routinely.


3. Must be able to stand and walk for long periods of time.


4. Must be able to push a cart weighing 50 lbs. occasionally.


5. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.