Food & Beverage Attendant

PENN Entertainment; Kansas City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and fun-loving team at a leading entertainment provider where your contributions will enhance guest experiences. This role involves engaging with customers, ensuring their needs are met, and providing top-notch service in a fast-paced environment. With a focus on growth and well-being, the company offers competitive benefits, including medical coverage from day one and a supportive work culture. If you are enthusiastic about delivering exceptional service and making a difference, this opportunity is perfect for you.

Benefits

Day-One Medical Coverage

401(k) Matching

Annual Performance Bonus

Paid Time Off

Qualifications

• Must be at least 18 years of age.
• Excellent customer service and communication skills required.

Responsibilities

• Anticipate customer needs and suggest products to maximize sales.
• Complete sales transactions accurately and efficiently.
• Maintain cleanliness and safety of work areas.

Skills

Customer Service

Communication Skills

Cash Handling

Education

High School Diploma or Equivalent

Tools

Point of Sale System

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast-paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Anticipate customer needs and appropriately suggest products to maximize service and sales.
• Resolve service problems according to guidelines.
• Follow appropriate food handling procedures to ensure safe, quality products.
• Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register and Point of Sale system.
• Complete deposits at the end of each shift.
• Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing counters.
• Ensure to-go supplies and products are ordered and stocked as needed.
• Accurately deliver to-go food items to customers verifying order with guests.
• Assist with running in-house food orders when possible.
• Accurately take to-go orders from guests, confirming order details prior to sending to kitchen.
• Assist with Expo of to-go orders when possible.
• Safely and responsibly handle scalding hot products and equipment.
• Meet department uniform, appearance, and grooming requirements.
• Must adhere to regulatory, department, and company policies.
• Perform all job duties in a safe and responsible manner.
• Perform other job-related and compatible duties as assigned.

BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to count money and change correctly.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.

STARTING SALARY

$15.00

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting, and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer