Food and Beverage Supervisor - Vahi Taa'am

casinodelsolcareers; Mill Creek (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

Casino Del Sol is seeking a Food and Beverage Supervisor to lead and schedule the front of house team. You will ensure smooth guest service, coordinate with kitchen staff, and monitor daily operations to uphold quality standards.

The ideal candidate has supervisory experience in food service, strong communication skills, and proficiency with POS systems. This role requires flexibility across shifts in a fast-paced casino environment.

Qualifications

• Minimum Qualifications include High School Diploma or GED, one year supervisory experience in food service, inventory control experience, valid food handler and alcohol awareness cards within 90 days, sanitation training, computer proficiency with POS systems, ability to work various shifts and pass pre-employment drug/alcohol screening, U.S. employment eligibility, and ability to obtain gaming license/background check.

Responsibilities

• Recommends menu items and production procedures for the Front of House, controls costs, and manages the budget.

Skills

Supervisory skills

Budgeting

Organizational skills

Customer service

Communication

Time management

Agilysys POS

Team coordination

Education

High School Diploma or GED

Tools

Agilysys POS

Job description

Job Description

Position: Food and Beverage Supervisor

Department: Food and Beverage

Job Summary: Supervises and schedules the front of house staff.

Duties and Responsibilities (specific areas of responsibility include but are not limited to):

• Recommends menu items and production procedures for the Front of House, controls costs, and manages the budget.
• Maintains a high standard of professionalism and works well with the kitchen staff to expedite guest orders promptly.
• Completes communication notebook after each shift; documents shift accomplishments and issues for department manager review for each shift.
• Runs a clock in, clock out reading at the beginning of each shift and makes necessary adjustments to the Agilysys point of sales system.
• Adjusts ticket transactions such as voids, splitting, and transferring checks.
• Ensures all purveyor invoices is sent on a timely basis to Accounts Payable for reconciliation and payment processing.
• Posts and distributes memos from other departments making sure staff are aware of important information.
• Assists with maintaining the department filing system by filing memos, correspondence, and other documents.
• Controls the restaurant ambiance to ensure a pleasant dining experience for the guests by adjusting the TV noise level or taking other action.
• Performs inventory and reconciliation procedures of Food and Beverage merchandise.
• Performs other duties as assigned.

Essential functions of the position:

• Must be able to lift, carry, and transport materials and/or equipment frequently up to 40 pounds, with or without reasonable accommodation.
• Must be able to sit, walk, or stand for extended periods of time.
• Must be able to reach high areas, stoop, pull, push, kneel, squat, twist, grip, and bend for duties.
• Must be able to work at and travel to all CDS properties.
• Must be able to follow both verbal and written directions.
• Must be able to read, write, and effectively communicate with all guests and team members positively and professionally.
• Must be able to work in environments with high noise levels, flashing lights, smoking areas, and large crowds.
• Must be able to work in a high-pressure/fast-paced environment.
• Must be able to communicate clearly and effectively in person, by two-way radio, telephone, and written correspondence.

Knowledge, Skills, and Abilities:

• Knowledge of supervisory principles and practices.
• Knowledge of modern filing and recordkeeping practices and procedures.
• Knowledge of budgetary principles and practices.
• Skill with Agilysys point of sales system.
• Strong organizational, planning, and time management skills.
• Skill in developing and maintaining good working relationships.
• Ability to communicate effectively with guests in a professional manner when approaching.
• Ability to perform basic mathematical computations pertaining to the position.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to work with minimal supervision.
• Ability to demonstrate track record of reliability, responsiveness, and punctuality.
• Ability to demonstrate track record of providing excellent guest service.
• Ability to exercise independent judgment and be fiscally prudent in recommending and/or selecting vendors, materials, and procedures to accomplish assigned tasks.

Minimum Qualifications:

• High School or General Equivalency Diploma
• One (1) year experience in the food service industry, including supervisory experience.
• Experience in inventory control.
• Must obtain valid food handler’s and alcohol awareness cards within 90 days of employment.
• Must provide proof of sanitation training.
• Computer proficiency with the Agilysys point of sales system and other point of Sales (POS) systems.
• Must be able to work any shift, weekends, holidays, and special events, as needed.
• Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
• Must have employment eligibility in the U.S.
• Must be able to obtain, and retain a valid gaming license/background check.

Preferred Qualifications:

• Bilingual (English/Spanish).