Food and Beverage Supervisor

The Vanderbilt, Auberge Collection; Newport (RI); On-site; USD 45,000 - 60,000; Full time

Job summary

The Vanderbilt, Auberge Collection is seeking a Food and Beverage Supervisor in Newport, Rhode Island. In this role, you will ensure guest satisfaction through exceptional food and beverage offerings, overseeing daily operations and staff training.

The ideal candidate should possess at least two years of upscale food service experience, strong knowledge of wine and spirits, and excellent communication skills in English. A high school diploma is required, along with the ability to work flexible hours, including weekends and holidays.

Qualifications

• Two years of upscale food service experience preferred.
• Must be of minimum age to serve alcohol.
• Ability to obtain relevant state and local certifications.

Responsibilities

• Oversee daily floor operations and maintain standards.
• Train and mentor staff and ensure excellent guest service.
• Monitor operations and handle guest complaints.

Skills

Upscale food service experience

Knowledge of wine and spirits

Basic computer skills

Communication skills in English

Education

High school diploma

Job description

Job Description

In the role of Food and Beverage Supervisor, the primary goal is to ensure the satisfaction of hotel guests through exceptional food and beverage offerings. Responsibilities include overseeing daily floor operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team.

• Act as an ambassador for the hotel’s values, fostering a culture of teamwork and service excellence. Train and mentor staff on various aspects, including training calendars, sequence of service, and menu descriptions.
• Ensure the highest level of guest service is consistently delivered in restaurant and bar areas. Monitor house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction.
• Ability to carry out the duties of the front of house food and beverage positions as needed to contribute to a team‑oriented atmosphere.
• Oversee opening and closing duties.
• Ensure staff adherence to schedules, coordinate breaks, and inspect grooming and attire.
• Expedite on the floor or in the kitchen as needed.
• Conduct training programs, lead daily line‑ups, and maintain communication with the Director of Food and Beverage.

Qualifications

• Two years of upscale food service experience preferred.
• Strong knowledge of wine and spirit service.
• Basic computer skills.
• High school graduate. Ability to communicate in English.
• Must be of minimum age to serve alcohol.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.