Food and Beverage Supervisor

Vision Hospitality Group, Inc.; Chattanooga (TN); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Stay Discounts

401(k) matching

Employee Assistance Program

Job summary

Vision Hospitality Group, Inc. is seeking a Food & Beverage Supervisor to support management in directing the hotel restaurant operations. You will roll up sleeves to assist teams and embody our ONE TEAM. ONE VISION philosophy while delivering outstanding guest experiences.

You will train staff, supervise daily work, monitor quality and safety, handle guest inquiries, and drive health and training initiatives in line with brand standards.

Qualifications

• Maintain confidentiality of business functions and guest information.
• Ensure guest safety and security of hotel assets.
• Communicate effectively in writing, verbally, and in person.
• Work a flexible schedule including nights, weekends and holidays.
• Organize, honest, and collaborative work style.
• Keep a clean, capable work area and professional appearance.

Responsibilities

• Promote and engage in internal growth programs.
• Live the company Culture and ONE TEAM. ONE VISION.
• Meet/exceed goals and training requirements: brand, Vision University, health and safety.
• Supervise, support, schedule, and assign daily work.
• Train team members in restaurant activities and operations.
• Monitor performance and guest satisfaction; address issues promptly.
• Assist in inventory monitoring and related controls.

Skills

Confidentiality

Safety awareness

Effective communication

Flexible schedule

Team player

Education

Job description

Food and Beverage Supervisor

We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference.

Job Description:

A Food & Beverage Supervisor is responsible for assisting management in the direction and administration of the restaurant within hotel. This person must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.†philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America.

The job is simple:

Focus on ways to promote and engage in internal growth programs.

Continuously exemplify and live by our Culture.

Meet/exceed our company goals and three metrics.

• Complete all required brand specific training
• Complete all required Vision University training
• Complete all required health and safety training for any needed licensing or permits
• Adhere to all Vision Hospitality Group and property specific brand standards
• Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
• Provide personalized, friendly service to each and every guest
• Supervise, support, schedule, and assign daily work
• Train team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Supervise and monitor product quality
• Supervise and monitor service and satisfaction trends. Evaluate trends, address issues, and make improvements accordingly
• Assist in monitoring inventory and inventory control

Necessary Skills:

• Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc.
• Must be responsible for safety and security of guests, fellow associates and hotel assets
• Have knowledge of fire alarm system and evacuation procedures
• Have dependable transportation available
• Able to communicate effectively in writing, verbally, and in person
• Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends and holidays
• Is organized, honest, works well with others, and has an outgoing personality
• Maintain a clean and attractive work area, uniform, and person
• Has the highest degree of integrity and is humble, living by the Golden Rule
• Able to work with people from diverse cultures and backgrounds
• Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service.
• Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
• Can stand/walk on feet for 8 hours and work in a restrictive space/environment.
• Must have eyesight enabling vision both near and far
• Must be comfortable using a step stool or ladder
• Must be able to use/lift arms for up to 8 hours
• Must be able to work in extreme conditions such as heat, cold and stress
• Have finger dexterity for operating equipment
• Must speak in a clear, understandable voice, hear at a basic level, and understand English
• Must be able to write

Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage and live by the Golden Rule.

Vision Hospitality Group LLC, offers the following benefits:

• Paid Time Off
• Optional Health, Wellness and Care benefits
• Health Reimbursement Program
• Flexible Spending Account
• Stay Discounts
• Optional Company paid Life Insurance
• 401(k) and 401(k) matching
• Employee Assistance Program
• Several Voluntary and Supplemental Insurance Options
• Select Paid Holidays and One Personal Floating Holiday
• Loyalty Incentives and Other Unique Incentive Programs