Food and Beverage Restaurant Manager

Goldbelt, Inc.; Juneau (AK); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Profit-sharing incentive

Paid time off

Professional development opportunities

Job summary

Goldbelt, Inc. is seeking an experienced Food & Beverage Operations Manager for its Juneau tramway restaurant and catering program. You will direct dining room service, catering setup, and sales, ensuring profitability and guest satisfaction.

The role requires supervising kitchen, wait, bar and catering staff; managing budgets; coordinating events; and upholding presentation and quality standards in a fast-paced environment.

Qualifications

• Minimum: high school diploma or equivalent, ServSafe Manager certification, TAPs card.
• Strong customer service, leadership and communication skills.
• Ability to supervise, train and discipline staff when needed.
• Familiarity with POS systems, payroll, budgeting and inventory.
• Capable of thriving in a fast-paced F&B environment.

Responsibilities

• Manage and direct restaurant and F&B operations to meet profitability and guest-satisfaction goals.
• Supervise, train, schedule, counsel, evaluate and discipline staff across departments.
• Direct catering functions: setup, scheduling, event execution and post-event cleanup.
• Oversee budgeting, revenue reporting and deposits; assist with purchasing and inventories.
• Ensure food/beverage presentation meets standards; communicate variances to leadership.
• Maintain banquet supplies inventory and assist during peak hours or absences.
• Proficient in POS systems, office equipment and standard kitchen/bar equipment.

Skills

Customer service

Leadership

Communication

Staff training

Problem solving

Education

High school diploma or equivalent

ServSafe Manager certification

TAPs card

Tools

Point of Sale systems

Payroll procedures

Budgeting

Inventory management

Microsoft Office

Job description

Overview

Asthe only aerial tramway in Southeast Alaska, guests at the Goldbelt Tram are invited to soar to new heights in scenic adventure aboard Juneau's top attraction. We offer locals and visitors an opportunity to experience breathtaking Alaska scenery, explore the miles of trails atop Mount Roberts, and learn more about Alaska Native culture.

Summary: Coordinates all restaurant, bar, snack bar, Espresso stands and catering operations including dining room service, setup and service of catering events, and catering sales. Ensuring budget and profit goals are met while ensuring guest satisfaction, a high level of customer service and restaurant operations that complement the overall tramway experience.

Responsibilities

Essential Job Functions:

• Manage and direct the Tramway’s restaurant and food and beverage operations and services, striving to meet the establishment’s objectives of profitability, professional, efficient and top-quality service.
• Supervise, train, schedule, counsel, evaluate and discipline all Kitchen, wait, bar and catering staff; develop, provide or arrange for training of new and current employees in all aspects of food and beverage service; assist with approval of payroll for subordinate staff.
• Coordinate and direct catering functions including setup, scheduling, event execution and clean up. Ensures that signed banquet bills are received and posted on the day of the event, and that all controlled tips information is prepared and disseminated in accordance with Goldbelt accounting guidelines.
• Manage the required budget specified in the Tramway’s annual budget and business plan; ensures the accuracy of host/cashier’s daily revenue reports and deposits. Assists with purchasing and inventories.
• Ensures that the presentation of all food and beverage items meet established standards. Communicates any variations in presentation, quality of food or timeliness to the General Manager and F&B Supervisors.
• Maintains appropriate inventory of all banquet supplies including linens, props, uniforms and equipment.
• Perform any food and beverage duties as necessary and required during absences and emergencies of subordinates, and during peak operating hours.
• Must be Proficient in the operation of point of sales systems, computers, standard kitchen and bar equipment, and standard office equipment.

Qualifications

Necessary Skills and Knowledge:

• Working knowledge of Point of Sales Systems, cash collection, bookkeeping procedures, labor laws, union contract language, liquor laws, purchasing requirements; customer and product forecasting.
• Excellent customer service/guest relations, communications and interpersonal skills.
• Ability to supervise and motivate subordinate staff; to lead by example, including the ability to adequately train staff with little or no prior experience; to handle disciplinary and stressful situations in an effective manner.
• Skill in operating personal computer utilizing a variety of computer software.
• Strong organizational skills; ability to work productively, skillfully and under pressure in a fast-paced environment.
• Skill in establishing and maintaining cooperative working relationships with other employees.

Minimum Qualifications (education, experience, skills):

• High school diploma or equivalent.
• Three (3) years Food and Beverage (F&B) service management within the past four (4) years.
• Ability to obtain a ServSafe Manager (SSMC) certification.
• Ability to obtain a TAPs card (Training for Alcohol Professionals).
• Ability to successfully pass a background check
• Valid Driver’s License and an acceptable driving record

Preferred Qualifications (education, experience, skills):

• Five (5) years F&B service management experience.
• Two (2) years supervisory experience.
• Culinary training from an accredited Culinary Institute.

Pay and Benefits

The annual salary range for this position is $66,200 to $79,600.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. Our annual incentive compensation plan is designed to reward your contributions to Goldbelt's success. It's a profit-sharing initiative tied to our strategic objectives, demonstrating that your efforts directly impact our achievements. As an employee, you'll also enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.