Food and Beverage Group Manager

Snowshoe Mountain; Snowshoe (WV); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Affordable on-mountain housing

Medical Benefits - Minimal Essentials

Free skiing & snowboarding at Alterra

Discounts on Ikon Passes

401k plan available

Discounted lift tickets for friends &

Food & beverage discounts (Snowshoe)

Pro Deals from top brands

Job summary

Snowshoe Mountain is seeking a hands-on restaurant/operations leader to oversee on-mountain dining for year-round service. The role focuses on maintaining standards of quality, safety and profitability while guiding managers and staff through recruitment, training and daily supervision.

You will help plan menus, manage events, monitor labor and COGS, and ensure guest satisfaction across outlets. Strong leadership and coaching skills are essential for success in this fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Minimum 5 years of restaurant or business supervisory/management experience.
• Ability to lead, train staff and manage daily operations.

Responsibilities

• Provides leadership by setting standards of quality, service, safety, and profit.
• Develops goals, policies and objectives; oversees operations under their direction.
• Assists in recruiting, interviewing, hiring and training of management and staff.
• Handles payroll, scheduling, performance reviews, coaching and discipline.
• Oversees managers and employees; participates in meetings as required.
• Conducts training seminars on topics like tips and food handling.
• Ensures guest satisfaction through menu planning, pricing and event coordination.
• Monitors labor costs and cost of goods sold; contributes to budgets.
• Contributes to team effort by achieving related results as needed.

Skills

Leadership

Staff training

Recruiting

Budgeting

Guest satisfaction

Education

High School Diploma or GED

Job description

Year Round

Work, Play, Get Paid, and Enjoy the Perks!

• Housing: Affordable on-mountain employee housing available for rent.
• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
• Schedule: May require working early mornings, evenings, weekends, and holidays

Employee Perks

• Medical Benefits - Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
• Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more!

Job Responsibilities

• Provides leadership and direction by:
  • Managing standards of quality, service, safety, and profit
  • Developing and implementing goals, policies, and objectives Overseeing all aspects of the operations under his/her direction
  • Assisting in recruiting, interviewing, hiring and training of management and staff
  • Carrying out all administrative functions pertaining to hiring, scheduling, payroll, performance reviews, coaching, counseling and discipline
  • Overseeing managers, supervisors and employees under their direction Attending all meetings as required
  • Conducting training seminars (Tips, food handling, etc.)
• Ensures guest satisfaction by:
  • Assisting in the menu planning, analysis, and pricing
  • Coordinating additional staff needs for special events and conference center business
  • Inspecting outlet(s) and employees to ensure compliance with health, safety and state regulations Addressing guest feedback concerning outlets(s) service, presentation, quality of product and overall experience
  • Creating and implementing promotions, animation and special events for the outlet(s)
• Maintains profitability by:
  • Monitoring labor costs, cost of goods sold, and other costs. Contributing to the annual budget process and business plan
• Contributes to team effort by:
  • Accomplishing related results as needed

Education

• High School Diploma or GED

Preferred Experience

• 5 years of restaurant/business supervisory or management

All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.