Food and Beverage Concessions/Catering Worker

Virginia Horse Center; Lexington (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

Virginia Horse Center Foundation is seeking a Food and Beverage Concessions/Catering Worker to provide friendly, courteous service and accurate order entry in a fast-paced venue. You will assist with producing all food products, ensure proper cost control, maintain safety and sanitation, and support catering events from planning through execution.

This non-exempt seasonal role requires excellent teamwork, strong communication, and reliability.

Qualifications

• Excellent communication and customer service skills.
• Ability to work in a team environment.
• ServSafe Certification.
• High school diploma.
• One to three years’ experience in a restaurant or catering environment.

Responsibilities

• Participates in daily tasks such as food preparation, stocking supplies, taking inventory, cleaning, operating the register, and order placement.
• Adheres to guidelines set forth by Food & Beverage Management and ABC Board.
• Maintain standard recipes to ensure consistency and quality of food.
• Help create innovative and appealing menus that reflect culinary trends and meet customer preferences.
• Oversee food preparation and cooking processes to maintain high standards of taste and presentation and acts as quality control for outgoing product.
• Ensure compliance with food safety and sanitation standards and health department regulations.
• Stay updated on industry trends and incorporate new techniques and ingredients into menu offerings.
• Foster a positive work environment that encourages teamwork, creativity, and professional growth.
• Handle customer inquiries and complaints in a prompt and courteous manner.
• Provide two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Ensure collaboration with management to achieve financial targets and contribute to the overall success of the Virginia Horse Center Foundation.

Skills

Communication

Customer Service

Teamwork

ServSafe Certification

Education

High school diploma

Industry related post-secondary training

Tools

POS system

Job description

Food and Beverage Concessions/Catering Worker

• Status: Non-Exempt / Full and Part time seasonal position
• Starting Hourly Rate: $16.00
• Direct Report: Food and Beverage Concession/Catering Manager/Supervisor

Job Purpose:

Provide friendly, courteous service to all customers. Take customer orders and accurately enter into a point-of-sale system. Ensure that customer order is complete and accurate when served.

Assist with producing all food products, ensuring proper cost control, effective safety and sanitation procedures and the highest quality standards in timing, taste and presentation. Ensure a commitment to creating an environment that consistently meets or exceeds the expectations of our patrons.

Assist with the successful execution of all VHCF contracted catering events. Support F&B Manager with all stages through execution of each event and follow up to ensure client satisfaction.

Supervisory Responsibilities for:
Food and Beverage Concessions

Excellent communication and customer service skills

Ability to work in a team environment

Industry related post-secondary training

ServSafe Certification

Ability to use a point-of-sale system with accuracy

Preferred Education and Experience:

High school diploma

One to three years’ experience in a restaurant and/or with catered events

Ability to work for long periods in a fast-paced environment

Key Areas of Responsibility

Concessions

• Participates in daily tasks such as food preparation, stocking supplies, taking inventory, cleaning, operating the register, order placement, resetting tables, etc.
• Adheres to guidelines set forth by Food & Beverage Management and ABC Board
• Maintain standard recipes to ensure consistency and quality of food.
• Help create innovative and appealing menus that reflect culinary trends and meet customer preferences.
• Oversee food preparation and cooking processes to maintain high standards of taste and presentation and acts as quality control for outgoing product
• Ensure compliance with food safety and sanitation standards, as well as health department regulations.
• Stay updated on industry trends and incorporate new techniques and ingredients into menu offerings.
• Foster a positive work environment that encourages teamwork, creativity, and professional growth.
• Handle customer inquiries and complaints in a prompt and courteous manner.
• Provide two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
• Ensure collaboration with management to achieve financial targets and contribute to the overall success of the Virginia Horse Center Foundation.

Food and Beverage Catering

• Ensures guests receive friendly, courteous service always.
• Help to facilitate catering events with F&B staff from planning to execution
• Arranges tables and decorations.
• Arranges buffet tables with food, beverage and service items according to standards.
• Serve food and beverages to guests.
• Thoroughly cleans location after event is completed.

Other

• Serve as a source within the organization for issues related to Food and Beverage
• Work with members of the Horse Center’s staff and/or outside contractors on the health, and well-being of the Center.
• Maintains a safe working environment within and around areas associated with employee work environment.
• Participate in safety training and comply with safety rules, regulations, and protocols.
• Perform additional duties and assist with special projects as assigned

Virginia Horse Center Foundation actively subscribes to a policy of equal employment opportunity, and will not discriminate against any employee, student, or applicant because of race, age, sex, color, sexual orientation, gender identification or expression, physical or mental disability, religion, ancestry or national origin, marital status, genetic information, military or veteran status, domestic violence victim status, criminal conviction status, political affiliation or any other characteristic protected by applicable law. Protected veterans, minorities, and women are encouraged to apply.

No job description or statement of job purpose is meant to be all-encompassing. As it is impossible to outline every potential task, candidates accepting employment with the VHCF are aware that responsibilities may increase at times based on the needs of their department and/or events taking place at the Center.