Food and Beverage Administrative

Hilton Hotels; Honolulu (HI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase program

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton Hawaiian Village Waikiki Beach Resort is seeking a Food and Beverage Administrative Assistant to support the F&B leadership team, manage payroll and scheduling, and coordinate BEOs in a bustling resort environment.

You will handle calendar management, travel arrangements, and essential reporting while ensuring confidentiality and smooth daily operations in a fast-paced hospitality setting.

Qualifications

• Experience providing administrative support in a fast-paced hospitality setting.
• Ability to manage payroll, scheduling, and timekeeping across teams.
• Proficient in coordinating events and department communications.

Responsibilities

• Provide administrative support to the Food & Beverage leadership team.
• Coordinate Banquet Event Orders (BEOs) and department communications.
• Maintain the F&B calendar, meetings, and special events.
• Support purchasing, invoicing, and operational reporting.
• Utilize systems including Salesforce, Unifocus, BirchStreet, OpenTable, ONQ.

Skills

Payroll management

Administrative support

BEO coordination

Calendar management

Purchasing & invoicing

Operational reporting

Multi-system experience

Phone & email handling

confidentiality

team collaboration

Tools

Salesforce

Unifocus

BirchStreet

OpenTable

ONQ

Job description

Food and Beverage Administrative Assistant - Hilton Hawaiian Village Waikiki Beach Resort

Hilton Hotels Honolulu,HI

Description: Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Food & Beverage Administrative Assistant, you're not just providing support to department managers - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Hilton Hawaiian Village Waikiki Beach Resort is looking for their next dedicated Food and Beverage Administrative Assistant to join the team! With 16 outlets and 150,000+ square feet of event space, if you are passionate about providing memorable experiences and thrives in fast paced environments, then this role is for you! Join us and see why Hilton is ranked the best hospitality brand to work for! We are located on 22-acre of Hawaiian paradise and feature the best pools and waterslides in Waikiki! Enjoy best in class perks such as Paid Time Off (PTO), PLUS discounted hotel room stays for you and your family WORLDWIDE! Schedule: Day - to include weekends and holidays as needed.

Key Details about role:

• Manage payroll, scheduling, and team member timekeeping.
• Serve as the primary administrative support for the Food & Beverage leadership team.
• Coordinate Banquet Event Orders (BEOs), amenities, and department communications.
• Maintain the Food & Beverage calendar, meetings, and special events.
• Support purchasing, invoicing, and operational reporting.
• Utilize systems including Salesforce, Unifocus, BirchStreet, OpenTable, ONQ etc
• Handle incoming calls and assist team members with departmental needs.
• Maintain accurate records, files, and confidential information.
• Collaborate with leadership to ensure smooth daily operations and exceptional guest experiences.
• Thrive in a fast-paced hospitality environment while balancing multiple priorities.

Here's what you'll do during a typical day:

• Support daily office operations: Provide administrative support such as word processing, data entry, filing, and copying to support department operations
• Delight our guests: Respond promptly and professionally to all guest interactions
• Manage communication: Answer telephones, handle email communications, and process correspondence in a timely and efficient manner
• Coordinate travel arrangements: Organize and manage bookings for department managers
• Support special projects: Assist with departmental initiatives or ad-hoc assignments

What It Takes to Make the Stay At Hilton

our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay—we're a great place to work.

How We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments.

When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) - Recharge, relax, and take time for what matters most
• Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future - Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

EOE, including disability/vets