FOH Team Member

District Taco, LLC; Alexandria (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

District Taco, LLC is hiring Front of House/Back of House Team Members to join our vibrant team in the restaurant. You will help guests, answer questions about the menu, and ensure smooth daily operations with a strong emphasis on service quality.

We value adaptability and a positive vibe, welcoming all skill levels and offering on-the-job training to help you grow with our brand and deliver the District Taco guest experience.

Qualifications

• Proficient in reading, writing, speaking and understanding English.
• High level of motivation and sense of self-responsibility.
• Maintain cleanliness, sanitation and personal hygiene standards.
• Demonstrate outstanding customer service on an ongoing basis.
• Stand and/or walk for long periods; lift up to 50 lbs regularly.

Responsibilities

• Greet guests and assist those who are waiting or need help.
• Maintain a positive attitude and enthusiastic guest interactions.
• Explain menu items and accommodate dietary conflicts when needed.
• Resolve customer service issues with guidance from a manager.
• Answer phones and take occasional orders.
• Support fellow Team Members as needed.
• Keep lobby, restrooms and patios clean and organized.
• Organize storage areas and rotate stock as required.
• Wash equipment and small-wares.
• Deliver food to customers and support expo as needed.

Skills

English proficiency

Customer service

Stamina

Cleanliness

Communication

Job description

At District Taco the heartbeat of our restaurant comes from our Team Members and its starts with our Front of House (FOH) and Back of House (BOH) Team Members. The ideal Team Member will be capable of managing uncertainty, willing to push the limits, and takes ownership in their surroundings. We will provide the training and development you will need to feel confident in your position and ready to serve our guests every day. We take pride in our customer service and its up to you and your team to create that experience that our Guests expect from us. We welcome all skill levels in the food service industry from cashiers, servers and hosts or no experience at all, we are always looking for passionate and enthusiastic people to join us. If you’re interested in kick starting your career in Food Service and getting a closer look of how our company approaches high quality food, customer service, and other food service responsibilities, we’d like to meet you.

Core Responsibilities:

• Greeting guests of District Taco and seeking out those who are waiting or need assistance
• Keeping a positive attitude and healthy enthusiasm for interactions with guests
• Assisting guests with the menu and altering them to potential dietary conflicts
• Resolving customer service issues with the aid of your manager
• Answering restaurant phones and taking the occasional phone order
• Providing support to your fellow Team Members whenever needed
• Maintaining the cleanliness and care of our lobby, restrooms, and patios
• Organizing of storage areas and unpacking shipments to maintain proper rotation
• The washing of equipment and small-wares items
• Bringing food to customers/expo stuff

Qualifications:

• P roficient in reading, writing, speaking and understanding English
• High level of motivation and sense of self-responsibility
• Ability to apply and maintain standards of cleanliness, sanitation, and personal hygiene
• Ability to demonstrate outstanding customer service skills on an ongoing basis
• Be physically active for long periods without getting tired or out of breath
• Stand and/or walk for 8 consecutive hours
• Use stomach and lower back muscles to support the body
• Coordinate movement of several parts of the body, such as arms and legs, while the body is moving
• Hold the arm and hand in one position or hold the hand steady while moving the arm
• Lift, push, pull, or carry heavy objects for long periods without getting tired
• Lift 50lbs or more on a regular basis
• Work efficiently in a variety of hot or cold environments (e.g. refrigerated areas, close to cooking