FOH Manager - Lead Guest Experience & Team Development

Firebirds Wood Fired Grill; Morrisville (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Excellent earning potential

Attainable bonus every pay period

Comprehensive training

Three weeks PTO annually

401k + company match

Medical, Dental, Vision, Life

Growth opportunities with new store

Holiday closures on Christmas and T'G

Job summary

Firebirds Wood Fired Grill in Morrisville, NC is seeking a Service/Bar Manager to oversee front-of-house operations, including guest experience, staffing, scheduling, and clear communication with the General Manager. The role centers on delivering extraordinary hospitality and leading the dining room team to uphold service standards.

The ideal candidate has at least 2 years of high-volume, full-service restaurant experience, strong communication, and the ability to stay calm under pressure.

Qualifications

• Minimum 2 years high-volume, full-service restaurant experience.
• Excellent communication skills.
• Warm, passionate and committed to the industry.
• Ability to manage under pressure with composure.
• Self-motivated and dependable; maintains professional appearance.

Responsibilities

• Engages with team members and guests to ensure hospitality at all times.
• Maintains a strong dining room, bar and front-door presence.
• Oversees learning and development of hourly team.
• Organizes scheduling for front-of-house staff.
• Hires and interviews front-of-house team to meet staffing goals.
• Manages bar inventory and ordering; bi-weekly wine, liquor and beer inventory.
• Partners with General Manager to ensure smooth operations.

Skills

Communication

Team leadership

Calm under pressure

Dependable

Professional appearance

Job description

Firebirds Wood Fired Grill in Morrisville, NC is seeking a Service/Bar Manager to oversee front-of-house operations, including guest experience, staffing, scheduling, and clear communication with the General Manager. The role centers on delivering extraordinary hospitality and leading the dining room team to uphold service standards.

The ideal candidate has at least 2 years of high-volume, full-service restaurant experience, strong communication, and the ability to stay calm under pressure.