FoH Lunch Shift

Chick-fil-A; Pittsburgh (Allegheny County); On-site; USD 24,000 - 32,000; Part time

Job summary

Chick-fil-A Pittsburgh is seeking a Front of House Lunch Shift Team Member to deliver warm, fast, and accurate service at the front counter and in the Drive-Thru.

You will rotate through positions, handle payments, ensure order accuracy, and maintain cleanliness, all while embodying hospitality and teamwork. This role emphasizes guest satisfaction, teamwork, and reliability in a fast-paced lunch environment.

Qualifications

• Excellent customer service and hospitality mindset.
• Ability to operate POS and iPad technology.
• Willingness to work outdoors in varied weather for drive-thru.
• Strong communication and teamwork.
• Comfort with fast-paced environment and multitasking.

Responsibilities

• Delivering friendly, hospitable service at the front counter and drive-thru.
• Accurate order taking, pricing, and payment processing.
• Reading back orders for accuracy and confirming with guests.
• Balancing cash drawers and recording transactions.
• Maintaining cleanliness across front counter, dining area, and drive-thru.
• Operating POS systems in both indoor and outdoor settings.
• Serving in drive-thru roles including order taking, cash handling, and window service.
• Ensuring order accuracy and proper packaging of meals.

Skills

Customer service

Teamwork

Communication

Multi-tasking

POS/iPad

Adaptability

Tools

POS systems

iPad

Job description

Front of House Lunch Shift Team Member Job Description:

We are looking for a enthusiastic, growth-minded Team Member to deliver warm, fast, and accurate service to our guests in both our Front Counter and Drive-Thru operations.

An ideal candidate thrives in a fast-paced environment and is comfortable rotating through various positions, including order taking at the counter, face-to-face ordering in the Drive-Thru lane (ipads/iPOS), cash meal fulfillment, and window delivery. Your main responsibilities include providing attentive and courteous service, processing payments accurately, and working alongside a supportive team to ensure every guest leaves delighted.

Our Team Members are the heart of our restaurant and must embody our commitment to hospitality, excellence, and teamwork. Excellent communication skills, a positive attitude, and a strong work ethic are paramount to helping us maintain our high standard of service.

Responsibilities as a Front of House Lunch Shift Team Member:

• Delivering "Remark"able customer service with genuine hospitality (saying "My pleasure!")
• Managing transactions efficiently while ensuring accurate order taking and pricing
• Reading back and confirming guest orders for accuracy
• Accepting payments and providing receipts in both the front counter and drive-thru lanes
• Bagging fresh, high-quality food orders with care
• Welcoming guests warmly and serving them with a signature "My Pleasure" attitude
• Operating POS systems accurately at the front counter and outdoors in the drive-thru (iPOS)
• Serving in drive-thru positions, including face-to-face order taking, outside cash collection, meal delivery (runner), and window service
• Verifying order accuracy, bagging food properly, and handing out completed meals efficiently
• Balancing cash drawers and managing accurate transaction records
• Maintaining cleanliness and organization across the front counter, dining room, and drive-thru areas
• Resolving guest concerns swiftly with kindness and care

Job Requirements:

• A positive, servant-hearted attitude and strong work ethic
• Ability to work outdoors in various weather conditions for drive-thru operations
• Strong communication and interpersonal skills
• Ability to multitask and work effectively in a high-energy, fast-paced environment
• Basic math skills and comfort operating POS/iPad technology
• Ability to follow health, safety, and operational standards closely

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.