Fluidcare Site Manager

Quaker Houghton PA, Inc.; Manitowoc (WI); On-site; USD 95,000 - 130,000; Full time

Job summary

Quaker Houghton PA, Inc. seeks a site operations leader to oversee the day-to-day and long-term chemical management program at a customer site. You will manage financials, contracts, and staff while ensuring EH&S and housekeeping standards are met.

This role requires a Bachelor's degree in engineering or science, 5+ years in manufacturing or chemical management, and strong leadership and communication skills. Travel to customer sites may be required.

Qualifications

• Requires a Bachelor's degree in engineering, science or equivalent experience.
• CMFS certification is a plus.
• Minimum five years related experience; at least three in manufacturing and/or three in chemical management/onsite service.
• CRM experience with budgeting and P&L responsibility.
• Strong ability to lead, manage, and develop site staff and contractors.

Responsibilities

• Oversee day-to-day and long-term operations of the chemical management program at the customer site.
• Maintain and improve processes related to chemicals; manage scope of work per contract/SOW.
• Lead site staff, hire/train, and conduct performance reviews; ensure EH&S and housekeeping standards.
• Manage customer relationships, renewals, cost savings, and product development within the program.
• Control P&L, working capital, and operating costs; drive value generation and project management.

Skills

Communication skills

Analytical skills

Leadership

Presentations

Decision making

Time management

Math skills

ERP systems

Education

Bachelor's degree in engineering/science

CMFS certification

Tools

JDE

GSI

WERCS

Job description

Job SummarySite management responsibility for the day-to-day and long-term operation of a chemical management program at Quaker Houghton’s customer site. Includes the management and technical oversight to maintain and improve upon processes related to chemicals.Job DescriptionRequires extensive interaction at all levels within the customer organization including customer senior level management.Ensure customer targets and results are achieved by executing Quaker Houghton’s Fluidcare program plans.Responsibile for managing and improving upon the financial systems and methods, manage projects and manage the customer relations including the programs scope of work as determined by the contract.Program responsibilities include the leadership, management, development and direction of Quaker Houghton site staff (if present) that may include both exempt and/or non-exempt classified employees.Employee development and discipline responsibilities may include hiring, training (safety and technical), performance management, reviews and talent assessments. This extends to both full time and contract staff.Responsibile for customer satisfaction that includes leading on-going contract renewals, product conversions, business development and development of Quaker Houghton products within their program through the value proposition.Manage the site based on established SOW (Statement of Work) and the contract.Duties may include: analytical testing/reporting, chemical addition, equipment cleaning, project management, value generation (meeting or exceeding guaranteed cost savings), etc. Chemical spend may include a variety of manufacturing processes that requires an extensive range of chemical product types and numerous Tier II suppliers.Manage Tier II suppliers, site processes and technical oversight. Ensure all internal and client reporting (data and information management) are kept up to date and distributed within the agreed upon timeframe. Internal reports will utilize JDE, GSI, WERCS, etc.Execute site level profit plan.Work with the management to ensure tier 2 conversion plans are achieved and manage all other operating costs to realize budget goals. Resolve P&L and working capital issues.Directly responsible for all EH&S performance for all Quaker Houghton Fluidcare related operations.Ensures all QHFC operations and procedures are maintained and followed.Maintain an active awareness of hazard awareness and risk reduction.Housekeeping standards to be maintained at all times.QualificationsBachelor’s degree in engineering, science or equivalent work experienceCMFS certification a plus.A minimum of five years related experience with at least three years in manufacturing environment and/or three years of Chemical Management or other on-site service experience.Minimum of one year corporate customer relationship management experience, budgeting and P&L responsibility.Skills and CompetenciesRequires the ability to work with a variety of people effectively, professional appearance and demeanor, ability to be decisive and assertive and work independently.Excellent written and verbal communication skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to lead and facilitate effective meetings.Demonstrate basic mathematical skills.Precise and accurate in dealing with figures and details. Ability to calculate figures and amounts such as percentages, fractions, conversions and proportions. Ability to analyze, evaluate and/or produce data such as charts and graphs. Understand various business performance indicators such as P&L statements, Net Present Value and ROI.Organized and able to organize people and systems to obtain desired results. Able to manage multiple demands, establish priorities and respond to unanticipated situations. Should also be decisive, persuasive, assertive and able to see the big picture. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.Must have an extensive working knowledge of: Internet software, e-mail, word processing, spreadsheets, presentation software and project tracking. Working knowledge of ERP software (order processing, warehousing) and database software.Able to manage and direct the activities of others. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and direction work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.About UsAt Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs.What's in it for youCompetitive pay programs with excellent career growth trajectoryPaid time off for volunteerismDress for your day; how you dress is determined by what your day may bringOpportunity to participate in comprehensive benefit options including: Medical, Dental, Vision, Parental Leave, Holiday Pay, Paid Time Off, Tuition Reimbursement, and Savings PlanWork for a global leader in the industrial process fluids industryQuaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran’s status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.