Flow Inventory Associate

CarMax Business Services; West Carrollton (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

CarMax Business Services is seeking a Cosmetic Reconditioning Associate in West Carrollton, Ohio. This role involves performing cosmetic inspections and repairs on vehicles while providing exceptional customer service. Candidates should have a high school diploma and a current driver's license. The work environment is dynamic, requiring flexibility with shifts, including nights and weekends. CarMax offers a supportive culture, where attention to detail and adherence to standards is crucial, along with opportunities for training and growth.

Qualifications

• Current driver’s license and meet CarMax DSEPS standards.
• Ability to read, interpret, and transcribe data for accurate records.
• Ability to execute processes as defined by work instructions.

Responsibilities

• Conduct cosmetic vehicle inspections and repairs according to CarMax standards.
• Provide exceptional customer service to internal and external customers.
• Participate in training of new associates as guided.

Skills

Customer service

Attention to detail

Process execution

Education

High School diploma or equivalent work experience

Job description

7240 - Dayton - 3555 Miamisburg Centerville Rd, West Carrollton, Ohio, 45449 CarMax, the way your career should be!

General Summary

Under general supervision, responsible for cosmetic vehicle inspections (CQI, FQC) and conducting cosmetic repairs (including but not limited to interior/exterior detailing and glass repairs). Also responsible for the and providing exceptional customer service.

Principle Duties & Responsibilities

• Execute processes as defined by work instructions and/or standardized work
• Participate in problem-solving and continuous improvement activities with team
• Participate in training of new associates with the guidance of CRA II and/or the Manager
• Inspect vehicles during the reconditioning process and perform necessary actions to meet CarMax standards
• Provide outstanding customer service to both internal and external customers
• Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards
• Complete duties as assigned by Managers Minimum

Qualifications / Requirements

Position requires the following:

• Current driver’s license and meet the CarMax DSEPS standards
• Ability to read, interpret, and transcribe data in order to maintain accurate records
• High School diploma or equivalent work experience preferred
• Ability to execute processes as defined by work instructions and/or standardized work
• Complete Cosmetic Reconditioning Associate I Workstation Certifications & Assigned Workday Learnings
• Ability to safely lift up to 50lbs

Working Conditions

• Indoor and outdoor environments may include working at times in noisy and/or inclement weather conditions.
• Flexible work hours, with shifts that may include nights, weekends, and holidays
• Requires walking or standing for extended periods of time in a high-energy, fast-paced working environment.
• Wears CarMax clothing (acquired through the company) at all times working in the store.
• Follow all CarMax, O.S.H.A., and EPA standards, including the use of Personal Protective Equipment, and proper waste disposal in required areas.
• Adhere to all CarMax policies, including Attendance, Asset Protection, Integrity, TAWR, and Standards of Professional Appearance.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application