Flow Coordinator

InclusivCare; Avondale (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

InclusivCare in Avondale, AZ seeks a Flow Coordinator to support seamless daily clinic operations and uphold nursing and laboratory standards. The role centers on coordinating tasks, patient care, and staff coverage across sites.

The position requires Medical Assistant certification with phlebotomy training, strong communication, and strict adherence to privacy and safety rules. Collaboration and proactive triage are key to success.

Qualifications

• Must have Medical Assistant Certification and completed MA program including phlebotomy.
• LPN is preferred but not required.
• Strong written and verbal communication skills and the ability to protect patient privacy.

Responsibilities

• Coordinate operational issues as assigned.
• Demonstrate excellent customer relations to patients, visitors, medical staff and co-workers.
• Assist with staff coverage as needed.
• Provide direct patient care per Medical Assistant standards.
• Assist in clinical triage of patients in office and on the phone.
• Collaborate with all sites for confidential patient information handling.
• Ensure confidentiality of patient records per privacy regulations.
• Adhere to OSHA and safety guidelines across the clinic.
• Monitor supplies to support efficient operations.
• Oversee vaccine refrigerator management and daily reconciliation.
• Check for expired vaccines/medications and discard appropriately.
• Check emergency supply boxes monthly and update as needed.
• Conduct daily meetings with staff.
• Report Infectious Diseases as required by state regulations.
• Undertake other duties as assigned by supervisor.

Skills

Communication skills

Customer service

Attention to detail

Confidentiality

Education

Medical Assistant Certification

Phlebotomy training

LPN preferred

Tools

Computer skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Flow Coordinator

MEDICAL Full TIme Avondale, LA, US

GENERAL SUMMARY OF DUTIES: Responsible for assisting with the smooth and efficient day-to-day operations of the clinic, maintenance of appropriate nursing and laboratory standards for the site.

SUPERVISION EXERCISED: none

ESSENTIAL FUNCTIONS:

• Coordinates operational issues as assigned
• Demonstrates excellent customer relations to patients, visitors, medical staff and co-workers
• Assists with adequate staff coverage as needed
• Understands and can provide direct patient care, meeting the standards and requirements of the Medical Assistant job description
• Aids in clinical triage of patients, both in office and on the phone.
• Collaborates with all sites for efficient delivery and reception of confidential patient information
• Ensures confidentiality of patient records in accordance with all state and federal privacy regulations
• Works to ensure adherence to organization, OSHA and other designated governing bodies related to workplace safety and infection control
• Assists in development and implementation of plan to achieve site productivity and quality goals and objectives
• Monitors appropriate supplies for efficient operation of clinic
• Direct Supervision of VFC refrigerator monitoring all vaccines and reconcile refrigerator daily
• Checks for all expired vaccines and medications and discard them accordingly
• Checks emergency box monthly, discarding expired or damaged medications and replacing them accordingly.
• Checks samples closet for expired medications and discard them accordingly
• Coordinates daily morning meetings with appropriate staff
• Reports Infectious Diseases as required by the Sanitary Code- State of Louisiana requirements
• Other job duties as assigned by supervisor

MINIMUM QUALIFICATIONS:To perform this job successfully, an individual must have had formal medical assistant training, knowledge of current clinic practices for a medical assistant and exhibit excellent written and communication skills. LPN preferred.

EDUCATION/EXPERIENCE: Must have or be eligible for at minimum a current Medical Assistant Certification; must have completed at minimum medical assistant training in an accredited medical assistant program with phlebotomy being a part of the program and must have computer skills.

CERTIFICATES, LICENSES, REGISTRATIONS: Candidate must be a certified medical assistant or licensed medical professional. All candidates will be required to submit to a criminal background check and screening as part of pre-employment.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit; use hand to finger; handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, with proper medical documentation/clearance, if applicable.

The physical requirement and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description includes the major duties and responsibilities of the job but it is not inclusive of every task inherent in the job. In addition, it may be occasionally necessary for employees to be assigned tasks not specifically covered by their permanent assignment. Employees will be expected to comply with reasonable requests from their supervisor.

I have read and understand the job description for this position. I agree to abide by all the duties and responsibilities for the job including any reasonable request from my supervisor. I also understand that I will be evaluated based on these job specific performance standards.