Floresville Coverage Team - Convenience Store Rep - Part time

H.E.B.; Floresville (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

H-E-B in Floresville, TX is seeking a Convenience Store Representative to keep a well-stocked, clean store and deliver superior customer service. You will handle cash, assist customers, and merchandise products daily.

You will prep fresh foods, label and rotate items, and maintain temperature safety of ingredients and equipment while following SOPs. This role requires 18+, a HS diploma or GED, and ability to lift and stand for extended periods.

Qualifications

• HS Diploma or GED or equivalent - Required
• Completion of Company Orientation, Safety Training, Checker Training, AST Training, and Food Safety training - upon hire
• Knowledge of computer systems - Required
• Strong customer service and interpersonal skills - Required

Responsibilities

• Processes customer transactions
• Uses electronic scanner to record prices; weighs items; bags merchandise; redeems coupons
• Monitors and manages potential front-end shrink
• Provides superior customer service
• Answers customer questions regarding products and assists with selections
• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build sales
• Prepares fresh food according to recipe specifications and SOPs
• Prepares, packages, labels, rotates, and merchandises product
• Maintains temperature integrity of ingredients and equipment
• Follows food safety and sanitation standards
• Reasonable accommodations may be provided upon supervisor request

Skills

Computer knowledge

Customer service

Reading and writing

Planning and organizing

Adaptability

Education

HS Diploma or GED

Tools

POS systems

Job description

Job Summary

As a Convenience Store Representative, you'll provide a well-stocked and well-maintained Store while providing superior customer service. You'll prepare, package, and merchandise fresh product daily, while maintaining all Store, food safety, and sanitation standards.

Key Responsibilities & Essential Functions:

Cash-Handling:

• Processes customer transactions of goods and services by collecting payment from customer; makes change for cash transactions
• Uses electronic scanner to record prices; weighs items, bags merchandise, and redeems food stamps and promotional coupons
• Monitors and manages potential front-end shrink

Customer Service / Sales:

• Provides superior customer service
• Answers customer questions regarding products and assists them with selections
• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build sales

Food Service / Food Safety / Sanitation:

• Prepares fresh food according to recipe specifications and SOPs; cuts, slices, dices, chops food
• Prepares, packages, labels, rotates, and merchandises product
• Properly handles and maintains temperature integrity of all ingredients, product, and equipment operation
• Complies with Store operating procedures and H-E-B food safety and sanitation standards

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Age Requirement:

• 18+

Knowledge/Skills/Abilities:

• Knowledge of computer systems - Required
• Strong customer service and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required
• Ability to adapt as needed - Required

Education:

• HS Diploma or GED or equivalent - Required

Licenses/Certifications:

• Completion of Company Orientation, Safety Training, Checker Training, AST Training, and Food Safety training - upon hire

Physical Demands & Working Conditions:

• Function in a fast-paced, retail environment
• Constantly stand, reach at waist, grasp
• Occasionally sit, walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, ladder climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
• Occasionally be exposed to wet, cold, ambient temperatures, and loud noise
• Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 10/1/2019