Floral Leader

Weis Markets; Bethlehem (Northampton County); On-site; USD 42,000 - 54,000; Full time

Job summary

Weis Markets in Bethlehem, PA, seeks a Floral Department Supervisor to lead a team, build appealing displays, and ensure top-notch customer service aligned with company standards.

Responsibilities include managing inventory, coordinating with store leadership, training associates, and applying proper product dating and sanitation practices while driving localized merchandising plans.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree desirable.
• Minimum 3 years of management experience in a retail/supermarket environment.

Responsibilities

• Promotes excellent customer relations by instilling positive customer-focused behavior and resolving questions and concerns promptly.
• Takes customer orders over the phone or in person and creates the finished product in a timely fashion.
• Keeps department fresh, clean, appealing, and sanitized; follows dating rules and proper temperature controls.
• Builds displays and merchandises to company standards; monitors competitor merchandising and signage.
• Implements localized merchandising plans and cross-merchandising with other departments to meet financial objectives.
• Manages department inventory by tracking weekly sales, placing orders, and adjusting for load levels.
• Checks deliveries/invoices for accuracy; assists with unloading and restocking as needed.
• Trains floral associates and coordinates with supervisor on new programs; uses LMS for training.

Skills

Customer relations

Merchandising

Team supervision

Education

High school diploma or GED

Associate degree in business

Bachelor’s degree in business

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address: 5580 Crawford Drive

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
• Takes customer orders over the phone or in person at the store with a pleasant and positive attitude. Determines what the customer is looking for in terms of size and appearance. Creates the finished product in a timely fashion.
• Keeps a fresh, clean, and appealing department. Code dating rules must be followed, and product must be reworked or marked down before it turns to shrink. All proper sanitization procedures must be followed. Product that is being stored must be done at the appropriate temperature.
• Builds displays that are clean, simple, and merchandised to company standards. Moving product as needed to create impulse sales. Understanding your market and what is going on in the area to target your program. Monitors competitor activity concerning merchandising, pricing, quality, and comparison signage.
• Develops and implements localized merchandising plans, sets up and creates displays for new or seasonal items to drive sales. Develops and maintains communications with other departments and store manager in order to devise cross merchandising plans, to meet financial objectives. Monitors competitor activity concerning merchandising, pricing, quality, and comparison signage.
• Manages department inventory by tracking weekly sales, writing a good order based on your own sales to ensure the highest quality products while meeting profit goals. Reacting to load levels daily, reworking product that is not moving. Understanding procedures for arrangements and upgrades.
• Checks and verifies all department deliveries and invoices to ensure accurate billing. May help unload merchandise and transport to sales floor or storage area. Enforces and follows department practices regarding receiving, dating and restocking to ensure product rotation. Monitors product quality and freshness. Breaks down deliveries.
• Creates designs in front of the customer's eye. Makes customized pieces for events or decoration.
• Makes sure department is changing with each season (following corporate guidelines). Decorates using those key elements that are also for sale in the department.
• Trains other Floral Associates in your district on new programs or re-train them on existing programs utilizes Floral Daily Best Practices. Cooperates with supervisor and co-workers to ensure continuous improvement of job performance. Utilizes the Learning Management System (LMS).

SUPERVISORY RESPONSIBILITIES

Supervises all associates within the department. Specific number of associates depends upon store volume.

QUALIFICATION REQUIREMENTS

• High school diploma or general education degree (GED) required. Associate or bachelor's degree in business related field desirable.
• Minimum (3) years management experience in a retail/restaurant/supermarket environment.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.