FLORAL/LEAD CLERK

Kroger; Bannockburn (IL); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement up to 21,000

Job summary

Kroger in Bannockburn, IL is hiring to deliver an outstanding customer experience in-store. You will assist the department manager to reach sales and profit goals, maintain a safe, clean environment, and promote the Customer 1st strategy with a team of associates.

Responsibilities include answering questions, stocking and merchandising, implementing company programs, and communicating with vendors and upper management.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math.
• High school diploma or equivalent.
• Floral experience.
• Second language: speaking, reading and/or writing.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Monitor and maintain sanitation to company standards and health department regulations
• Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
• Merchandise and display products to increase sales
• Implement price changes and monitor scan integrity
• Control and monitor inventory throughout the department and maintain FTD records
• Communicate with vendors, monitor and control inventory received
• Implement all company programs as directed and communicates purpose, objectives and procedures to team members
• Review display planners and implement to company guidelines
• Prepare and hang signs as needed
• Prepare for and perform inventory
• Attend required classes and meetings
• Review department statements, follows up on discrepancies
• Communicate information to upper management and store personnel
• Review department bulletins, follows through and implements all company programs.
• Complete required forms
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Stress management

Basic math skills

High school diploma

Floral experience

Second language

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Monitor and maintain sanitation to company standards and health department regulations
• Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
• Merchandise and display products to increase sales
• Implement price changes and monitor scan integrity
• Control and monitor inventory throughout the department and maintain FTD records
• Communicate with vendors, monitor and control inventory received
• Implement all company programs as directed and communicates purpose, objectives and procedures to team members
• Review display planners and implement to company guidelines
• Prepare and hang signs as needed
• Prepare for and perform inventory
• Attend required classes and meetings
• Review department statements, follows up on discrepancies
• Communicate information to upper management and store personnel
• Review department bulletins, follows through and implements all company programs.
• Complete required forms
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Ability to handle stressful situations
• Knowledge of basic math
• High school diploma or equivalent
• Floral experience
• Second language: speaking, reading and/or writing

Job Info

• Job Identification 234321
• Job Category Store Operations
• Posting Date 09/28/2026, 11:33 AM
• Locations 2999 Waukegan Rd, Bannockburn, IL, 60015, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• – A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• – Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• – Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• – Valuable associate discounts on purchases, including food, travel, technology and so much more.
• – Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• – Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.