Floral Department Lead & Guest Experience Expert

Albertsons Companies; El Paso (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Albertsons Companies is seeking to lead and manage the Floral Department to ensure customer satisfaction, quality, and freshness. The role involves training staff, supervising day-to-day operations, and coordinating ordering, receiving, and merchandising of all floral products.

You will ensure high standards, proper product handling, stock levels, and adherence to safety policies while driving service and sales within the department.

Qualifications

• Knowledge of botany, perishability, and product handling.
• Strong communication and leadership skills.
• Understanding of employment laws and store policies.

Responsibilities

• Directs floral department operations per company standards.
• Trains and supervises floral staff and coordinates hiring.
• Ensures customer service, quality, freshness and selection of products.
• Oversees receiving, stocking, pricing and merchandising activities.
• Maintains safety, cleanliness and sanitation in the department.
• Schedules staff to ensure adequate coverage and service levels.

Skills

Leadership

Customer service

Communication

Team management

Safety procedures

Job description

Albertsons Companies is seeking to lead and manage the Floral Department to ensure customer satisfaction, quality, and freshness. The role involves training staff, supervising day-to-day operations, and coordinating ordering, receiving, and merchandising of all floral products.

You will ensure high standards, proper product handling, stock levels, and adherence to safety policies while driving service and sales within the department.