FLORAL/CLERK

The Kroger Co.; Shorewood Hills (WI); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

The Kroger Co. in Wisconsin seeks a friendly Floral Clerk to assist in designing and merchandising floral items, and to provide excellent customer service. You will support display creation and handle customer requests with a focus on quality and safety.

You will greet customers, help create arrangements, process orders, operate the cash register, and maintain clean, organized displays. Weekend and holiday availability is required to help the department run smoothly.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels.
• Ability to multi-task and work with all levels of the organization.
• Customer service-oriented with initiative and reliability.

Responsabilités

• Assist and greet customers promptly and provide great service.
• Be courteous and professional in all interactions.
• Help design and create floral arrangements and fill customer orders.
• Package orders safely and efficiently.
• Keep merchandise and supplies organized and stocked.
• Maintain customer records and files as needed.
• Assist customers in locating items and answering questions.
• Handle telephone orders courteously and promptly.
• Assist in decorating and merchandising the department.
• Operate cash register following procedures.
• Maintain cleanliness and safety of the work area.
• Adhere to company policies and procedures.

Connaissances

Customer service

Effective communication

Multi-tasking

Team player

Description du poste

Job Description

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Job Description

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Demonstrates effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fast-paced environment
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Desired

• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety
• Experience in grocery retail and customer service
• Experience in operating a cash register and making change