FLORAL/CLERK

The Kroger Co.; Howell (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a floral associate to assist in designing and merchandising floral items for display and sale. You will provide outstanding customer service, greet customers, and help fulfill floral orders with care and accuracy.

Responsibilities include designing arrangements, packaging orders, maintaining clean displays, and handling transactions at the register. Flexibility to work weekends and holidays is required in this role.

Qualifications

• Demonstrated ability to provide excellent customer service.
• Clear written and oral communication skills.
• Ability to multi-task and set priorities in a fast-paced environment.
• Team-oriented with a proactive approach to assisting customers and workflow.

Responsibilities

• Assist and greet customers promptly and provide them with great service.
• Help design and create floral arrangements to fulfill customer orders.
• Package orders effectively and keep merchandise organized.
• Maintain records and assist customers with item location and selection.
• Operate cash register and handle transactions according to policy.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Merchandising

Tools

POS system

Job description

Job Description

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Assist and greet customers promptly and provide them with great service
• Be prompt, tactful, calm, courteous, and professional in all interactions
• Help design and create floral arrangements and/or other items to fill customer orders
• Package orders effectively, safely and efficiently
• Keep merchandise and supplies in their proper areas
• Maintain customer records and files properly
• Assist customers in location and selecting items
• Handle telephone calls and orders promptly and courteously
• Assist in decorating and merchandising the department
• Keep carts, tools, and supplies in their designated areas and well organized
• Keep floors, clean, safe, and free from clutter
• Maintain plants, process and prepare flower arrangements and fill balloons
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
• Adhere to company policies and procedures, as well as state and federal laws
• Operate cash register in accordance with company procedures, as applicable
• Maintain flexibility to work weekends and holidays as needed
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Demonstrates effective written and oral communication skills
• Ability to read shelf tags, signs, product labels, training materials, and bulletins
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
• Personal initiative and follow through to completion
• Ability to work as part of a team in a fast-paced environment
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Desired

• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety
• Experience in grocery retail and customer service
• Experience in operating a cash register and making change