Floral Clerk

Hy-Vee; Gladstone (MO); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee in Gladstone, MO, is seeking a Floral Clerk to assist customers with floral orders, create simple arrangements, and keep the department neat and well-stocked. You’ll deliver friendly, attentive service and help manage order paperwork and deliveries.

The role emphasizes a welcoming attitude, reliability, and willingness to learn. Part-time Shifts are available, with training provided and a strong team environment.

Qualifications

• Six months of similar or related work experience preferred.
• Less than high school diploma or equivalent experience accepted.
• Training provided to succeed in the floral department.

Responsibilities

• Greet customers and assist with placing floral orders in person or by phone.
• Prepare and finish floral products, corsages, bouquets, and arrangements.
• Maintain department cleanliness and display, stock, and order fulfillment.
• Operate the register, handle payments, and process invoices as needed.
• Deliver warm, helpful service and protect customer order confidentiality.

Skills

Customer service

Communication

Numerical skills

Attention to detail

Confidentiality

Education

High school diploma not required

Job description

## Floral ClerkApply: Gladstone, N Prospect, Gladstone, MO: Part time: Posted Today: R255512Additional Considerations (if any):Must be 18+**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Floral Clerk**Department:** Floral**FLSA:** Hourly**Revision Date:** 07/2026**About Hy-Vee**At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.**The Role and Why It's Important**At Hy-Vee, our floral department helps customers find the perfect arrangement for every occasion, and our Floral Clerks are a vital part of making those moments special. In this role, you'll assist customers with placing orders, create beginning-level floral designs, keep the department stocked and looking beautiful, and deliver the kind of warm, attentive service that keeps our customers coming back.Whether you're building a balloon bouquet, sending an FTD order, or helping someone choose the perfect bouquet, your work brings joy to people every single day. If you have a creative spirit, enjoy working with people, and take pride in a job well done, we'd love to have you on our team.**What You'll Do**No two shifts are exactly the same, but here's what you can expect:* Deliver outstanding customer service by greeting every customer with a smile and assisting them with placing floral orders in person or over the phone, including completing all required order paperwork* Prepare, finish, and replenish product including small floral and greenery arrangements, corsages and boutonnieres, roses, carnations, balloon bouquets, bows, and other floral items* Send and retrieve FTD, Teleflora, and computer orders; maintain confidentiality on all orders placed including sender, recipient, order details, and cost* Review floral products for freshness and anticipate daily product needs for the department* Water plants and maintain the overall appearance and cleanliness of the department including coolers, counters, floors, and sinks* Prepare the daily delivery list and deliver orders as needed* Unload trucks, place product in appropriate storage areas, check in product, put product away, and process invoices as needed* Run the department register, receive payment, and make change as applicable* Remove trash in a timely manner and assist with general department upkeep* Answer the phone promptly and provide friendly, helpful service to customers who call* Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines* Pitch in with other tasks or special projects as they come up**Your Skills**You don't need extensive experience for this role; we'll provide the training you need to succeed. To hit the ground running, you'll need to be able to:* Bring commitment to Hy-Vee's mission and a genuine passion for helping customers* Solve practical problems and follow instructions carefully in a fast-paced environment* Apply math skills including fractions, decimals, and percentages in day-to-day tasks* Communicate clearly with customers and co-workers and contribute positively to the team* Maintain confidentiality on customer order details including who sent, who received, and order contents**Reporting Relationships****Accountable and Reports to:** Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, Health Wellness Home; Floral Department Manager**Education and Experience*** Less than high school diploma or equivalent experience accepted* Six months of similar or related work experience preferred; we'll provide all the training you need to succeed**Physical Requirements*** Frequently stand and walk throughout a shift in sales, food service, or delivery areas* Where applicable to the role: ability to safely use sharp knives and blades for food preparation* Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment* Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards* Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties**Working Environment**This is a fast-moving role with significant pressure to meet deadlines and manage multiple priorities. You'll work primarily in a store environment and can expect exposure to dirt, noise, dampness, equipment movement hazards, electrical equipment, and cleaning chemicals and solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.*