FLORAL/CLERK

Kroger Family of Companies; Canal Winchester (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Ohio is seeking a Floral Clerk to assist customers, design and merchandise floral arrangements, and process orders with a friendly, efficient service mindset.

You will greet customers, help them select items, and ensure accurate packaging and checkout processes while maintaining a clean, well-organized department and adherence to safety and company policies.

Qualifications

• Effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, and training materials.
• Ability to multitask, set priorities, present information professionally.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Capable of handling cleaning solutions and operating production equipment safely.

Responsibilities

• Assist and greet customers promptly and provide great service.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Help design and create floral arrangements and/or other items to fill customer orders.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas.
• Maintain customer records and files properly.
• Assist customers in locating and selecting items.
• Handle telephone calls and orders promptly and courteously.
• Assist in decorating and merchandising the department.
• Keep carts, tools, and supplies organized in their designated areas.
• Keep floors clean, safe, and clutter-free.
• Maintain plants and prepare flower arrangements for orders.
• Maintain signage, product rotation, and space allocation.

Skills

Communication skills

Reading shelf tags

Multitasking

Teamwork

Customer service

Safety awareness

Job description

Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services.Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Assist and greet customers promptly and provide them with great service

• Be prompt, tactful, calm, courteous, and professional in all interactions

• Help design and create floral arrangements and/or other items to fill customer orders

• Package orders effectively, safely and efficiently

• Keep merchandise and supplies in their proper areas

• Maintain customer records and files properly

• Assist customers in location and selecting items

• Handle telephone calls and orders promptly and courteously

• Assist in decorating and merchandising the department

• Keep carts, tools, and supplies in their designated areas and well organized

• Keep floors, clean, safe, and free from clutter

• Maintain plants, process and prepare flower arrangements and fill balloons

• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise

• Adhere to company policies and procedures, as well as state and federal laws

• Operate cash register in accordance with company procedures, as applicable

• Maintain flexibility to work weekends and holidays as needed

• Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

• Demonstrates effective written and oral communication skills

• Ability to read shelf tags, signs, product labels, training materials, and bulletins

• Ability to multitask, set priorities, present information in a professional manner and work with all levels of the organization

• Personal initiative and follow through to completion

• Ability to work as part of a team in a fastpaced environment

• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise

• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment

Desired

• Past work record reflects dependability and integrity.

• Knowledge of applicable laws and regulations related to employment practices, and safety

• Experience in grocery retail and customer service

• Experience in operating a cash register and making change