Floral Associate

Pan Pacific Retail Management (Guam) Co., Ltd. dba DON DON DONKI; Tamuning (GU); On-site; USD 17,000 - 21,000; Full time

Job summary

Pan Pacific Retail Management (Guam) Co., Ltd. dba DON DON DONKI is seeking a Floral Associate to assist customers and create attractive floral designs for orders. You will help maintain fresh displays and provide care guidance to shoppers.

The role emphasizes strong customer service, attention to detail, and the ability to work in a fast-paced supermarket environment while keeping display areas neat and appealing.

Qualifications

• High school diploma or equivalent required; 1–2 years floral experience preferred.
• Knowledge of different types of flowers, plants and care requirements preferred.
• Experience working in supermarket or grocery environment preferred.

Responsibilities

• Assist and greet customers with excellent service.
• Create floral arrangements and fulfill orders promptly.
• Wrap and package orders safely to protect flowers.
• Maintain floral area and displays for freshness and presentation.
• Provide knowledgeable flower care advice to customers.
• Assist with merchandising and signage to attract customers.
• Maintain cleanliness and organization of the floral area.

Skills

Customer service

Floristry knowledge

Attention to detail

Education

High school diploma or equivalent

Job description

Summary

The Floral Associate position utilizes creativity and basic floral design knowledge to create floral pieces and arrangements for customer purchase. This position provides customer services as well as maintains quality standards to ensure fresh products are properly displayed according to the store standards.

Job Responsibilities and Duties include but are not limited to

• Assist and greet customers promptly and provide them with great customer service.
• Create and design floral arrangements and/or other items to fill customer orders in a timely manner.
• Package orders effectively, safely, and efficiently as to not damage flowers or foliage.
• Cleans, processes, and cuts flowers and foliage appropriately.
• Maintain plants, process and prepare flower arrangements.
• Water plants, and cut, condition, and clean flowers and foliage for storage.
• Stay updated on current floral design trends and techniques to offer fresh and innovative designs.
• Provide knowledgeable advice on flower care, maintenance, and arrangement options.
• Handle customer inquiries, orders, and special requests in a friendly and professional manner.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Assist with merchandising and marketing efforts, including creating attractive in-store displays and signage.
• Cleans floral area.
• Other duties as instructed or assigned.

Supervisory Responsibilities

None.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

A high school diploma or equivalent; one to two years of floral experience preferred; strong artistic and creative skills with an eye for detail; knowledge of different types of flowers, plants, and care requirements preferred; experience working in supermarket or grocery environment preferred; or any equivalent combination of formal training and/or experience which provided the necessary knowledge, skills and abilities thereof.

Language Skills

Ability to read, analyze, and interpret general business data and effectively respond to the data. Ability to write routine reports and correspondence. Ability to effectively present information and respond to questions from vendors, customers, employees, or others involved or associated in the warehouse section function.

Mathematical Skills

Ability to work with mathematical concepts relevant to the role such as addition, subtraction, multiplication, and division. General knowledge of basic accounting a plus.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Certificates, Licenses, Registrations

High school diploma or equivalent preferred.

Other Skills and Abilities:

This position calls for strong attention to detail; great organizational skills; flexibility to adapt to changing organizational needs.

Physical Demands of the Job

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl.
• The employee will also lift, push, pull, and/or carry 50 pounds or more. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Working Conditions

Work is conducted in an environment which may include, but is not limited to, varying temperatures, water and noise. Proper personal protective equipment (PPE) will be provided and is mandatory in designated areas and job tasks. Adherence to safety guidelines and protocols is mandatory. Employees are expected to report any unsafe conditions or incidents promptly.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The job description will be subject to periodic review. Responsibilities and activities may be amended or changed at any time with or without notice to meet the changing needs of the business.