Flooring Field Manager — Lead Production Installations Team

Encore AZ; Phoenix (AZ); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Encore Design Services seeks a Flooring Field Manager in the Phoenix area to lead a team of Field Superintendents across active builder communities. You’ll set quality standards, guide crews, and keep production schedules moving.

In this executive, on-site role you’ll coach Superintendents, review site documentation, resolve escalations, and partner with builders and our internal team to deliver installations that meet ROC/ANSI standards and client specs.

Qualifications

• 10+ years of hands-on experience in residential flooring installation across Tile, Carpet, Surrounds, and Wood/LVP

Responsibilities

• Lead, coach, and hold accountable a team of Flooring Field Superintendents across active builder communities
• Conduct quality-control walks and job site visits ensuring installs meet Encore, Arizona ROC, and manufacturer standards
• Serve as the escalation point for field issues—material shortages, crew performance, and builder change requests
• Act as primary contact between Superintendents, builder representatives, and the internal Encore team
• Train and develop Superintendents on installation standards, safety, and Encore’s quality expectations
• Review job site documentation and production reports for accuracy and follow-through
• Provide performance feedback and support hiring and development decisions for the Superintendent team

Skills

Leadership

Quality assurance

Problem solving

Communication

Driver's license

Bilingual

Job description

Encore Design Services seeks a Flooring Field Manager in the Phoenix area to lead a team of Field Superintendents across active builder communities. You’ll set quality standards, guide crews, and keep production schedules moving.

In this executive, on-site role you’ll coach Superintendents, review site documentation, resolve escalations, and partner with builders and our internal team to deliver installations that meet ROC/ANSI standards and client specs.