Floor Supervisor, Housekeeping

montage; Big Sky (MT); On-site; USD 42,000 - 54,000; Full time

Job summary

Montage International seeks a Housekeeping Floor Supervisor to oversee daily housekeeping operations, ensuring exceptional service and adherence to standards. You will lead room attendants and public area staff, coaching them to deliver clean, welcoming guest rooms.

The role emphasizes hands-on supervision, staff training, and coordinating with other departments to maintain efficiency and guest satisfaction. Strong English skills and hospitality experience are required.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum 2 years’ experience in a hotel housekeeping function.
• Proficient in English (reading/writing/speaking).
• Knowledge of housekeeping operations and cost controls.

Responsibilities

• Supervise day-to-day housekeeping operations and staff.
• Coach and train House Attendants, Public Area Attendants and Room Attendants.
• Oversee guest room inspections and ensure timely return of clean rooms to reception.

Skills

English proficiency

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Housekeeping Floor Supervisor

SUMMARY

The Floor Supervisor in Housekeeping is responsible for supervision of the day-to-day functions of the department ensuring excellent customer service and adherence to the department’s requirements and standards. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.

ESSENTIAL FUNCTIONS

Job duties include; although are not limited to:

• Thoroughly inspecting assigned areas in order to provide feedback to management and associates on the cleanliness and maintenance of those areas against standards
• Providing supervision, coaching and training to House Attendants, Public Area Attendants and Room Attendants
• When involved in guest room inspections and corrections need to be made, ensuring the prompt return of clean rooms to reception for incoming guests

QUALIFICATIONS

• High School Diploma or equivalent education preferred
• Minimum 2 years’ experience in a hotel housekeeping function
• Must be able to speak, read, write and understand English
• Knowledge of hotel housekeeping operations
• Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses
• Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to lift up to 15-40 lbs. on a regular and continuing basis. Must be able to walk, stand, sit, bend, stoop, squat and stretch to fulfill tasks. Must have finger dexterity to be able to operate office equipment.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.