Floor Staff

Coming Attractions Theatres, Inc.; McMinnville (OR); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Free Movies

Discounted Concessions

401(k)

Flexible Schedules

Employee Discounts

Health Insurance

Dental Coverage

Vision Insurance

Life Insurance

Accident Coverage

Critical Illness Coverage

Job summary

Coming Attractions Theatres, Inc. is seeking a part-time Theatre Floor Staff to deliver quality guest service in ticket and concession sales while keeping the theatre clean and welcoming. You will interact with guests, process sales, and support smooth operations to enhance the movie-going experience.

The role requires strong communication, teamwork, and the ability to multi-task in a fast-paced environment. Flexible scheduling and the chance to enjoy free movies and discounts are offered.

Qualifications

• Ability to read and interpret documents such as operating and maintenance instructions.
• Ability to follow oral and written instructions.
• Ability to speak effectively before groups of customers or employees.
• Good communication and interpersonal skills; strong customer service.
• Ability to work effectively with a team; good math and cash handling skills.
• Operate a cash register and/or computer; willing to train; honest and reliable; multi-tasking.

Responsibilities

• Engage guests with eye contact, a smile, and quick, attentive service.
• Keep box/concession areas clean, organized, and well-stocked.
• Inform guests of promotions and savings.
• Process ticket and concession sales; operate POS and make accurate change.
• Suggest add-on items to guests' orders.
• Maintain adequate cash funds and report cash drops to management.
• Conduct theatre checks every 30–45 minutes for safety and security.
• Assist with seating and crowd control during busy times.
• Perform routine theatre checks outside the building for cleanliness and safety.
• Ensure auditoriums and restrooms are clean at night; secure all areas.

Skills

Customer Service

Cash Handling

Teamwork

Communication

Reading Instructions

Job description

Theatre Floor Staff

Job Type

Part-time

Description

Summary: A Floor Staff is responsible for providing quality guest service in ticket and concession sales while maintaining the cleanliness of the theatre.

Primary Responsibilities

• Engage the guest, make eye contact, smile, give quick efficient service and give them your full attention
• Consistently keep the box and/or concession area clean, organized and well-stocked
• Inform guests of special promotions and savings
• Process sale of tickets and concession items, assemble food items, operate point-of-sale terminals and make accurate change
• Offer additional products to complement guest’s order
• Maintain adequate cash funds and notify manager of the need for cash drops
• Conduct theatre checks every 30-45 minutes for instances of theatre hopping, theft or vandalism
• Keep apprised of seating in crowded auditoriums and know where seats are still available
• Perform routine theatre checks on outside of building in all types of weather for cleanliness, vandalism or loitering
• At night’s end make sure all auditoriums, restrooms and game room area(s) are empty
• Conduct crowd control
• Enforcement of all company policies and procedures (MPAA etc.)

Additional Responsibilities

• Prepare concession stand for theatre opening or closing
• Track inventory and spoilage control
• General theatre cleaning and operational tasks as directed by the Manager on duty
• Handle minor customer complaints; Call the manager if the situation is too difficult

Benefits

• Free Movies and Game Play
• Discounted Concessions Items
• 401(k)
• Flexible Schedules
• Employee Discounts
• Health Insurance including Dental
• Vision
• Life
• Accident
• Critical Illness and Hospitalization

Requirements

Knowledge and Skill Requirements

• Ability to read and interpret documents such as; operating and maintenance instructions, and procedure manuals.
• Ability to follow oral and written instructions.
• Ability to speak effectively before groups of customers or employees of organization.
• Have good communication and interpersonal skills, in addition to good client/customer service skills.
• Ability to work effectively with a team.
• Ability to perform basic math and cash handling duties.
• To perform this job successfully, an individual must know how to operate a register and/or computer or be willing to train, be honest and reliable, self-motivated, dependable and be positive in customer relations with the ability to multi-task.

Working Conditions

• The work for this position is performed mainly inside the movie theatre.
• The position requires routine walking, standing, bending, twisting and carrying items weighing no more than fifty pounds.
• This position requires availability nights, weekends and holidays.