Floor Manager

Roadhouse; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free movie benefits

Food and drink discounts

Job summary

RoadHouse Cinemas is seeking a Floor Manager to orchestrate an exceptional guest experience and uphold a positive culture for staff. You will coordinate shift tasks, communicate with management, and ensure smooth operations across departments while maintaining high service standards.

The role requires a hands-on leader with strong customer service and problem-solving skills, and the ability to work weekends, nights, and holidays to support peak times.

Qualifications

• Management experience, preferably in a restaurant setting.
• Strong customer service skills.
• Solid problem solving and critical thinking abilities.
• Basic math skills for handling cash and inventories.
• Ability to lead, coach and communicate with team members effectively.
• Must obtain Title 4 certification and Food Handlers Card within 30 days of hire.
• Must be 19 years of age or older.

Responsibilities

• Coordinate shift tasks to keep operations running smoothly.
• Communicate with management, team leads and staff; keep everyone informed.
• Maintain situational awareness and step in to ensure guest satisfaction and smooth systems.
• Manage assigned departments as needed.
• Complete duties related to reports, cash handling, scheduling and inventories.
• Assist with hiring, training, coaching and enforcing discipline policies.
• Maintain a presence on the floor to monitor service levels and culture.
• Work weekends, nights and holidays.

Skills

Management experience

Customer service

Problem solving

Mathematics

Leadership coaching

Title 4 certification

Food Handlers Card

Job description

RoadHouse Cinemas Offers

FREE MOVIES, POPCORN & SODA!

The Position: Floor Manager

The Floor Manager plays an essential role in orchestrating an exceptional experience for our guests and maintaining a positive culture for our employees.

Floor Manager duties include:

• Coordinating the tasks of employees on shift to ensure a smooth flow of operations.
• Effectively communicating with management, team leaders and subordinates, keeping everyone updated and in the know.
• Maintaining situational awareness, knowing when and where to step in and assist to ensure each guest is having a quality experience and all systems are working smoothly.
• Managing specific departments as assigned.
• Completing all duties related to reports, cash handling, scheduling, and inventories.
• Assisting with hiring, training, coaching and implementing employee discipline policy when necessary.
• Constantly taking the pulse of the company, with a presence most often on the floor.
• Must be able to work weekends, nights and holidays

Benefits and Perks

• This position offers competitive compensation, medical, dental and vision benefits. Perks, of course, include free movies and discounts on food and drinks! We are committed to our employee growth and learning through training, feedback and internal career opportunities.

RoadHouse Cinemas is an Equal Opportunity Employer

Committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin or any other legally protected status. We encourage and welcome all applicants of all ages to apply.

Requirements

Qualifications

• Management experience, preferably in the restaurant industry.
• Customer service skills
• Problem solving and critical thinking skills
• Basic math skills
• Ability to lead, coach, and positively communicate with team members.
• Must obtain Title 4 certification and Food Handlers Card within 30 days of hire.
• Must be 19 years of age or older.