Floor Leader - Drive Sales, Service & Team Growth

KOOL SHADES; Fargo (ND); On-site; USD 30,000 - 40,000; Full time

Job summary

KOOL SHADES in Fargo, ND is seeking a Floor Leader to support the Store Management Team across all business areas. Your role involves driving sales, managing the customer experience, and training staff. You will foster a productive and fun workplace atmosphere while ensuring operational excellence.

The ideal candidate should have at least 1 year of related experience and a passion for skincare. A flexible schedule is required, with availability for evenings and weekends.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Knowledge and passion for skincare, natural beauty, and ethical business.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Drive sales by coaching and giving feedback to the sales team.
• Lead by example to deliver a world-class customer experience.
• Train and coach Sales Ambassadors on effective sales techniques.
• Manage cash handling, including opening and closing the register.
• Maintain a visually appealing store and manage inventory tasks.

Skills

Customer service and sales

Cash handling

Coaching and training

Problem-solving

Skincare knowledge

Job description

KOOL SHADES in Fargo, ND is seeking a Floor Leader to support the Store Management Team across all business areas. Your role involves driving sales, managing the customer experience, and training staff. You will foster a productive and fun workplace atmosphere while ensuring operational excellence.

The ideal candidate should have at least 1 year of related experience and a passion for skincare. A flexible schedule is required, with availability for evenings and weekends.