Floor Houseperson

Crescent Hotels & Resorts; Horseshoe Bay (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Associate housing

Weekly meal subsidies

Golf and amenity privileges

Retail and dining discounts

Discounted stays at over 100 properties

Career development opportunities

Job summary

Crescent Hotels & Resorts is seeking a dedicated Floor Houseperson in Horseshoe Bay, Texas. The role focuses on supporting the Housekeeping team by maintaining clean and organized areas, assisting with laundry duties, and ensuring that all supplies are available for the Guest Room Attendants.

The ideal candidate should have a High School Diploma, be at least 18 years old, and show strong attention to detail. Flexibility to work weekends and holidays is required.

Qualifications

• Must be 18 years of age or older.
• Available to work weekends and holidays.
• Self-motivated with strong attention to detail.

Responsibilities

• Maintain cleanliness of guest hallway entrances and elevator areas.
• Assist with laundry services as needed.
• Notify supervisors of supply shortages or inventory needs.

Skills

Attention to detail

Physical stamina

Knowledge of cleaning equipment

Education

High School Diploma or equivalent

Tools

Vacuums

Mops

Carts

Job description

Floor Houseperson

Position Summary

The Floor Houseperson plays a key support role within the Housekeeping team by ensuring Guest Room Attendants are fully supplied and assisted throughout the day. This position is responsible for maintaining clean, organized, and well‑stocked hallways, guest floors, and service areas, while also assisting with laundry and housekeeping duties as needed to support overall resort operations.

Essential Job Functions

Floor & Public Area Support

• Maintain cleanliness of guest hallway entrances and elevator areas through regular vacuuming and upkeep
• Clean, sweep, and mop stair landings and hallway floors
• Dust hallway credenzas and ensure newspapers are neatly stocked
• Clean and maintain vending areas
• Pick up trash and soiled linens from halls and dispose of them properly
• Strip spoiled or soiled linens from guest rooms after checkout when needed

Housekeeping & Laundry Support

• Keep store rooms clean, organized, and well‑stocked
• Ensure guest room glassware and coffee mugs are washed and stocked in housekeeping closets
• Assist with laundry services as needed
• Notify supervisors of supply shortages or inventory needs
• Check vacuum cleaners twice weekly and replace bags as needed
• Perform housekeeping duties as needed to support daily operations

Professional Standards & Expectations

• Follow all Horseshoe Bay Resort policies, procedures, and safety standards
• Maintain a clean, professional appearance and proper uniform at all times
• Demonstrate initiative and work independently with minimal supervision
• Be flexible and willing to assist in other areas based on operational needs
• Maintain slip‑resistant, closed‑toe, and heel footwear at all times

Minimum Qualifications

• High School Diploma or equivalent
• Must be 18 years of age or older
• Available to work weekends and holidays
• Working knowledge of cleaning equipment and supplies
• Self‑motivated with strong attention to detail
• Ability to perform physical work throughout the shift

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to push, pull, lift, and carry housekeeping supplies and equipment
• Ability to frequently bend, stoop, reach, and lift items as required

Available to All Associates

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and amenity privileges *
• Retail and dining discounts throughout Horseshoe Bay Resort
• Discounted stays at over 100 Crescent Hotels & Resorts properties nationwide
• Career development and advancement opportunities
• Associate appreciation events and activities throughout the year

*Amenity privileges based on occupancy and business levels

FullTime Associate Benefits

• Medical, Dental, and Vision insurance
• 401(k) retirement plan with employer match
• Short‑term and Long‑term Disability coverage
• Accident and Critical Illness insurance
• Access to the Associate Relief Fund for unexpected hardships

Education

High School (required)

Experience

• Experience working independently while supporting a team in a physically active role, managing multiple tasks, following safety standards, and adapting to changing priorities in hospitality or service settings (required).
• Hands‑on experience using commercial cleaning equipment (vacuums, mops, carts), maintaining cleanliness standards, managing linens, and ensuring public and service areas remain organized and presentable (required).
• Experience assisting housekeeping teams with daily operations, including maintaining clean guest hallways, public areas, supply rooms, and supporting Guest Room Attendants as needed (required).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.