Floor Care Technician – Travel & Cleaning Specialist

Citizens; Brockton (MA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Tools and supplies provided

Use of company vehicle

Company provided cell phone

Job summary

Citizens is seeking a Floorcare Maintenance Technician to oversee floor cleaning and upholstery care across multiple facilities in our Retail and back-office spaces. You will strip, wax, clean carpets, and deep clean various floor types, with routine site visits twice yearly and CMMS-driven work orders.

The role requires travel within a defined route, strong customer service, and the ability to work evenings with overtime potential.

Qualifications

• Experience in Floor cleaning role, required.
• Ability to perform routine cleaning tasks and special projects as needed (dusting, sweeping, vacuuming, mopping, ceiling vents, restroom cleaning).
• Proven customer service experience
• Demonstrated written and verbal communications skills
• Ability to communicate in English, reading and writing
• Ability to travel as required
• Ability to lift up to 50 pounds
• Ability to ascend and descend stairs
• Ability to work under pressure with efficiency and accuracy
• Ability to plan and prioritize workload

Responsibilities

• Floor maintenance cleaning of various flooring types (VCT, ceramic tile, carpet, wood, LVT, vinyl sheet goods, rubber tile).
• Operate floor machines and extractors to clean and sanitize flooring and upholstery.
• Travel to and from facilities within a designated route/radius.
• Maintain floors and upholstery in assigned facilities.
• Assist with general cleaning tasks and special projects as needed when Janitorial staff coverage is required.
• Close out work orders via CMMS on cellphone, iPad, or computer at facilities.
• Communicate professionally with colleagues and external customers.
• Keep inventory of cleaning supplies, tools, and materials in vehicles.
• Maintain company vehicle and electronics provided by the company

Skills

Floor cleaning

Customer service

Verbal communication

English literacy

Travel ability

Lifting 50 lbs

Stair climbing

Work under pressure

Time management

Education

Valid Driver’s License

Job description

Citizens is seeking a Floorcare Maintenance Technician to oversee floor cleaning and upholstery care across multiple facilities in our Retail and back-office spaces. You will strip, wax, clean carpets, and deep clean various floor types, with routine site visits twice yearly and CMMS-driven work orders.

The role requires travel within a defined route, strong customer service, and the ability to work evenings with overtime potential.