Floor Care Attendant

Great Wolf Lodge Resorts; Concord (NC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Grow your career

Great Perks

Learn While You Earn

Wellness program

Job summary

Great Wolf Lodge is hiring a Floor Care Attendant to clean and maintain flooring and carpet across the resort, ensuring guest areas meet standards. The role supports various shifts—full-time, part-time, and flexible scheduling—with immediate hiring.

You will be responsible for vacuuming, spot removal, chemical handling per MSDS, and coordinating with guests and staff to maintain a clean, safe environment.

Qualifications

• Flexible scheduling based on business demands.
• Criminal background check and drug screen will be required.
• Proven ability to work independently with limited supervision.

Responsibilities

• Vacuuming, spot removal, and carpet cleaning using approved equipment and supplies throughout the resort.
• Pile lifting to ensure flooring is within resort standards.
• Occasional bodily fluid spot removal is required.
• Reads and comprehends MSDS for chemicals and uses them according to directions.
• Report maintenance issues in public areas.
• Communicate with guests in a professional and courteous manner.

Skills

Flexible scheduling

Independent worker

Background check

Job description

Pay: $16

At Great Wolf, the Floor Care Attendant is critical to ensuring the overall atmosphere of the Lodge meets or exceeds Great Wolf and guest standards. The Attendant is responsible cleaning and maintaining of flooring/carpet throughout the resort.

Hiring immediately with full-time, part-time, and flexible scheduling

Join our Pack

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Vacuuming, spot removal, and carpet cleaning using approved equipment and supplies throughout the entire resort including; all public areas, stairwells and guest rooms
• Pile lifting to ensure flooring is within resort standards
• Occasional bodily fluid spot removal is required
• Reads and comprehends material safety data sheets for all chemicals and use them according to directions
• Report maintenance issues in public areas
• Communicate with guests in a professional and courteous manner

Required Qualifications & Skills

• Must be flexible regarding scheduling based on business demands
• Successful completion of criminal background check and drug screen
• Proven ability to work independently with limited supervision

Desired Qualifications & Traits

• Prior experience with the handling of cleaning chemicals
• Excellent customer service skills

Physical Requirements

• Able to lift up to 30 lbs.
• Able to push/pull up to 100 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time
• Able to climb multiple flights of stairs on daily basis and walk frequently
• Able to work with chemicals according to directions

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.