Floating Teller 1 or (2 w/ required experience)

Community Financial System, Inc.; Town of Bath (NY); On-site; USD 34,000 - 42,000; Full time

Job summary

Community Bank System, Inc. is seeking a Floating Teller to work in multiple branch offices across the defined geographic area. You will deliver a positive customer experience by handling transactions and identifying sales opportunities for bank products.

The role requires a friendly, team-oriented individual with strong attention to detail and a commitment to compliance and security. Prior teller or cash-handling experience is preferred, with adaptability to varying schedules.

Qualifications

• High School Diploma or GED is required.
• Basic math and computer skills are required.
• Documentation skills with attention to detail are required.
• Professional and friendly interpersonal and communication skills are required.
• Clear thinking and the ability to stay focused are required.
• Must demonstrate the Company's core values: work ethic, integrity, respect, responsibility, transparency and humility.
• Prior customer service skills are preferred.

Responsibilities

• Provide quality customer service and handle financial transactions with a professional attitude.
• Actively listen for potential sales opportunities to promote bank products and refer customers accordingly.
• Conduct customer transactions with accuracy and balance the daily cash drawer within guidelines.
• Understand directions and adhere to established policies and procedures.
• Perform other related duties as assigned or directed.
• Maintain knowledge of laws and regulations and ensure compliance with internal controls.

Skills

Customer service

Active listening

Cash handling

Professional communication

Attention to detail

Team player

Adaptability

Compliance awareness

Education

High School Diploma or GED

Tools

POS systems

Basic computer skills

Job description

Overview

At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities.

As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

A Floating Teller will work in various branch offices in a defined geographical area. A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative. A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer.

• Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude
• Actively listen for potential sales opportunities to promote specific bank products an services, and refer customers accordingly
• Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
• Ability to understand direction and adhere to established policies and procedures
• Other related duties as assigned or directed
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all job-specific requirements in a timely fashion
  

Qualifications

• High School Diploma or GED required
• Basic math and computer skills
• Documentation skills with attention to detail
• Professional and friendly interpersonal and communication skills
• Clear thinking and ability to stay focused
• Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
• Prior customer service skills preferred
• High School Diploma or GED required
• Basic math and computer skills
• Documentation skills with attention to detail
• Professional and friendly interpersonal and communication skills
• Clear thinking and ability to stay focused
• Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
• Prior customer service skills preferred

Community Bank System, Inc. is an Aff…