Floating Relationship Banker: Personal Banking & Loans

TD Bank, N.A.; Washington (District of Columbia); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Career development

Job summary

TD Bank, N.A. is seeking a Retail Banker II Float in Washington, DC to act as a customer liaison, delivering TD’s Brand promise through consultative advice on personal and business banking needs.

The role requires working in multiple locations, strong customer service and communication skills, and the ability to travel within a designated region. Active NMLS registration is required for mortgage-related work.

Qualifications

• HS Diploma or GED required.
• 2 year degree preferred.
• 2+ years of related experience required.
• Teller experience preferred.
• Cross trained to take customer transactions.
• Notary License (Preferred).
• Excellent communication skills.
• Superior Customer Service skills.
• Proficient in Microsoft Office.
• Must be able to do same day travel to multiple work locations within a designated region.

Responsibilities

• Delivers Legendary Experience by helping customers, building relationships, delivering service and advice.
• Acts as a subject matter expert for TD products, services and policies in personal and business banking.
• Engages in customer outreach, servicing and advisory activities to meet TD’s promises.
• Performs teller transactions including deposits, transfers and withdrawals while monitoring risk.
• Uses CRM tools to assess customer needs and provide proactive solutions.
• Educates customers on self-service channels and digital options.

Skills

Customer service

Communication

Cross-training

Education

HS Diploma or GED

2 year degree preferred

Tools

Microsoft Office

Job description

TD Bank, N.A. is seeking a Retail Banker II Float in Washington, DC to act as a customer liaison, delivering TD’s Brand promise through consultative advice on personal and business banking needs.

The role requires working in multiple locations, strong customer service and communication skills, and the ability to travel within a designated region. Active NMLS registration is required for mortgage-related work.