Floating Relationship Banker

First National Bank of Pennsylvania; Baltimore (MD); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Benefits package

Paid time off

401(k)

Job summary

First National Bank of Pennsylvania is seeking a Floating Relationship Banker to develop proficiency in consumer banking transactions, account servicing, and lending. You will execute branch leads, handle customer requests, and identify sales opportunities, with assignment across market locations.

The role requires strong customer service, communication, and banking knowledge, along with basic MS Office skills and a high school diploma or GED.

Qualifications

• Customer service orientation and strong communication skills.
• Familiarity with banking policies and consumer products.
• Ability to operate standard office software and banking systems.

Responsibilities

• Promotes the sales process by greeting customers, identifying needs, leveraging leads, and cross-selling bank products.
• Input and maintain data quality for referrals, customers, and applications.
• Perform routine teller tasks and other operational duties per policies.
• Adhere to risk management and regulatory requirements per company program.
• Support onboarding and travel as needed across locations.

Skills

Customer service

Communication

Organizational

Detail-oriented

PC & software

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Sales skills

Education

HS diploma

Job description

Primary Office Location: 3301 Boston St. Baltimore, Maryland. 21224

Join our team. Make a difference - for us and for your future.

Position Title:

Floating Relationship Banker

Business Unit:

Retail

Reports to:

Varies Based On Assignment

Position Overview:

This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. Incumbent will adhere to all FNB policies, procedures, strategies, and Core Values. The incumbent may be required to work at various locations within the market.

Primary Responsibilities:

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross-selling of Bank products and services. Identifies and achieves individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

0

Skills Required to Perform the Primary Responsibilities of this Position:

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position.
• Knowledge of banking policies, procedures consumer products and services.
• Sales and customer service skills.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Physical Requirements or Work Conditions Beyond Traditional Office Work:

• Frequent driving (car, van, truck)
• May require overnight travel for training purposes, particularly during onboarding

Compensation Grade:

NEX08

Pay Range:

$19.01 - $31.68

FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits.

Equal Employment Opportunity (EEO):

It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.